Stephanie Cheng
Summary
PERSONAL PROFILE
Name : Cheng Lye Leng (Stephanie )
Nationality : Singaporean
Gender : Female
Contact : +65-98555628
Email : stephanie_cll@yahoo.com.sg
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously. Organized and resourceful professional with experience in fast-paced office environment, looking to transition into new field. Developed skills in team leadership and operational efficiency, ensuring smooth and effective office functions. Ready to leverage these transferrable skills to contribute positively in new and dynamic role. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
25
25
years of professional experience
7
7
years of post-secondary education
5
5
Languages
Work History
Admin Director
ENOTECA CO., LTD SINGAPORE BRANCH / ENOTECA SINGAPORE PTE. LTD.
03.2023 - Current
- Oversaw the incorporation process from Singapore Branch to Pte Ltd, including regulatory compliance and legal documentation
- Developed and implemented long-term administrative goals and strategies aligned with company objectives
- Managed and mentored a diverse team across HR, General Affairs, Sales Coordination, Logistics, and Finance departments
- Led budgeting, cash management, and resource allocation to ensure effective financial operations
- Conducted internal and external audits to ensure financial and operational compliance
- Spearheaded a system transformation project, upgrading administrative software and processes for greater efficiency
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Fostered strong relationships with external vendors/partners in order to negotiate favorable contract terms that benefitted both parties.
- Streamlined office operations, significantly reducing paperwork processing time by implementing digital document management systems.
- Coordinated annual compliance audits, ensuring all administrative processes met regulatory requirements and standards.
- Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Senior Administration Manager
ENOTECA CO., LTD SINGAPORE BRANCH
04.2021 - 03.2023
- Maintained accurate inventory records across multiple locations and ensured compliance with industry regulations
- Assisted in budget preparation, monitored administrative expenses, and optimized cost-saving initiatives
- Managed invoicing, payment processing, and administrative cost control to support financial health
- Implemented and maintained administrative software systems to streamline operations
- Supported HR functions, including recruitment, onboarding, and employee record management
Administration Manager
ENOTECA CO., LTD SINGAPORE BRANCH
11.2018 - 03.2021
- Oversaw day-to-day office operations and implemented policies aligned with HQ-Japan compliance standards
- Supervised administrative staff, including Sales Coordinators, and coordinated cross-departmental operations (Sales, Finance, Merchandising, Retail)
- Managed relationships with suppliers, distributors, and key accounts in the wine industry
- Ensured proper documentation for compliance with alcohol regulations, export/import laws, and internal policies
- Facilitated customer inquiries and ensured timely delivery and resolution of issues
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Identified opportunities to streamline processes and improve office operations and efficiency.
General Business Coordinator
AMATO SINGAPORE PTE LTD
03.2018 - 06.2018
- Managed import/export processing and prepared documents for trade transactions
- Handled sales plans, production orders, shipment confirmations, invoicing, and payment processing with manufacturers and licensees
- Conducted budget management, financial reporting, and tax matters for the business
- Supported the overall office environment and ensured smooth administrative functions
Account and Admin Executive
APPLE VACATIONS SINGAPORE PTE LTD
07.2016 - 03.2018
- Led day-to-day financial functions for a group of companies, including quarterly financial reports, GST submissions, and income tax computations
- Managed payroll, office supply procurement, and administrative support services
- Assisted with manpower and accommodation arrangements during travel fairs
Sales Operation Manager
Macnica Asia Pacific Pte Ltd
06.2006 - 06.2016
- Led operations to ensure smooth execution of sales, purchasing, and inventory functions
- Established departmental policies, goals, and procedures in collaboration with management
- Coordinated with warehouses and customers to resolve operational issues and manage stock levels
- Conducted monthly reporting on sales, inventory, and purchasing to senior management
Procurement Executive
Singapore Epson Pte Ltd
04.2000 - 06.2006
- Generated purchase orders, managed vendor relationships, and negotiated pricing and delivery terms
- Maintained accurate records and reports related to purchasing, pricing, and stock status
Education
Bachelor of Commerce - Economics and Marketing
Deakin University
Australia 08.1995 - 09.1998
Research Student ( Master Course) - Economics
Yokohama National University
04.1999 - 03.2000
Japanese Language - Japanese
Asia Bunka Kaikan
04.1998 - 03.1999
Pre-University - General ( Economic )
Bukit Mertajam Institute
Penang, Malaysia 01.1993 - 11.1994
Secondary School - General
Penang Chinese Girl High School
Penang, MalaysiaSkills
- Oracle
- Sage Accpac
- FACT System
AWS
Office management
Administrative support
Organization and multitasking
HR support
Payroll control
Budgeting and expense monitoring
Office administration
Business administration
Administrative management
Budget planning
Personal Information
- Date of Birth: 03/07/74
- Gender: Female
- Nationality: Singaporean
Computer Skills
Oracle, Sage Accpac, FACT System, Microsoft Word, Excel, PowerPoint, Outlook, Basics of WMS (Warehouse Management System)
Timeline
Admin Director
ENOTECA CO., LTD SINGAPORE BRANCH / ENOTECA SINGAPORE PTE. LTD.
03.2023 - Current
Senior Administration Manager
ENOTECA CO., LTD SINGAPORE BRANCH
04.2021 - 03.2023
Administration Manager
ENOTECA CO., LTD SINGAPORE BRANCH
11.2018 - 03.2021
General Business Coordinator
AMATO SINGAPORE PTE LTD
03.2018 - 06.2018
Account and Admin Executive
APPLE VACATIONS SINGAPORE PTE LTD
07.2016 - 03.2018
Sales Operation Manager
Macnica Asia Pacific Pte Ltd
06.2006 - 06.2016
Procurement Executive
Singapore Epson Pte Ltd
04.2000 - 06.2006
Research Student ( Master Course) - Economics
Yokohama National University
04.1999 - 03.2000
Japanese Language - Japanese
Asia Bunka Kaikan
04.1998 - 03.1999
Bachelor of Commerce - Economics and Marketing
Deakin University
08.1995 - 09.1998
Pre-University - General ( Economic )
Bukit Mertajam Institute
01.1993 - 11.1994
Secondary School - General
Penang Chinese Girl High School
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