Lye Wee Keong
Summary
Experienced in overseeing complex operational functions and implementing process enhancements. Utilizing leadership skills to drive team collaboration and meet organizational benchmarks. Deep knowledge of strategic planning and resource management, striving to optimize operational performance. Highly accomplished and result-driven with 14 years of experience in warehouse management and transportation. Specializing in cold chain logistics for food related products and container movements.
Overview
16
16
years of professional experience
Work History
Operations Manager
Martin Brower Singapore Pte Ltd
06.2024 - 03.2025
- End to end cold chain logistics management for Quick Service Restaurant (QSR).
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Implemented quality control systems to boost overall product consistency and reliability.
- Oversee daily operations and took on role as Key Account Manager for non-core customer.
- Conducted monthly and quarterly business review with customer.
- Involved in simulation on new DC and transport model.
- Managing service providers such as transport, warehouse and miscellaneous manpower supplier.
- Working with internal stakeholders in/out freight, local distribution and inventory management.
- Involved in Quality Assurance, maintaining customer’s requirement and standard within DC and delivery.
Warehouse and Logistics Manager
Ingersoll Rand Pte Ltd
03.2023 - 04.2024
- Managed a team of warehouse staff to ensure timely completion of tasks and adherence to safety protocols in Asia Pacific Distribution Centre.
- Oversee & deployment of the manpower in the operation for both warehouse and transport.
- Increased warehouse efficiency by streamlining inventory management processes.
- Managed budget allocation for warehouse operations, ensuring cost targets were met while maintaining high levels of service quality and customer satisfaction.
- Managing a 50,000 sqft warehouse, both indoor and outdoor
- local and overseas Project cargo involvement inclusive of PSA rework and OOG trucking
- Oversee freight team.
- Maintaining contracts with service providers such as leased equipment.
- Oversee safety in warehouse and preparing required documents such as SOPs/SWP and Risk Assessment etc…
- Projects involvement includes manpower outsourcing and warehouse migration.
- Improved order fulfillment rates by optimizing picking, packing, and shipping procedures.
- Ensured compliance with industry regulations and company policies through diligent oversight of all warehouse activities.
Operations Manager
Havi Logistics (Singapore) Pte Ltd
01.2016 - 02.2023
- End to end cold chain logistics management for Quick Service Restaurant (QSR)
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managing a 25,000sqft warehouse for storage and serviceability.
- Facilitated smooth collaboration between departments through clear communication channels.
- Customer/Account management
- Assisting Business Development team to prepare quotation/costing, go-live preparation and onboarding.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times. Involved in cold room upgrading with a full change of cooling system.
- Oversee local contractors and other service providers, such as transport and leased equipments.
- Monthly/yearly stock count
- Oversee safety in warehouse through the forming of safety committee with all required documents. Identified and resolved unauthorized, unsafe, or ineffective practices.
- Oversee Quality Assurance by ensuring strict compliance with SFA for imported products and storage conditions.
- Implemented quality control systems to boost overall product consistency and reliability.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and implemented strategies to maximize customer satisfaction.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assistant Manager
Poh Tiong Choon Logistics Limited
07.2009 - 12.2015
- In-plant at customer’s site, daily communication with customer and production
- Managing customer’s 80,000sqft warehouse while ensuring the daily operations are as per MRP for production.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversee & deployment of the manpower in the operation.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Preparation of monthly KPI reports: Stock Flow, overflow report etc while ensuring KPIs are on track.
- Yearly warehouse stock take management
- Implement new improvements idea to processes and warehouse space management.
- Managing two bonded external warehouses (50,000sqft/warehouse) for raw materials and finished goods
- Organizing and planning stock / shipment transfer and import/export task. Estimated 200 TEUs/day.
- Investigation and reporting through collaboration with customer.
- Perform duties as a safety supervisor in the warehouse
- Process & follow up closely on the insurance claims for damage products
Education
BSc - Logistics and Supply Chain Management
SIM University
01.2013
Diploma - Business Administration, Supply Chain Management
Singapore Polytechnic
01.2006
GCE 'O' Levels - undefined
Guangyang Secondary School
01.2002
Skills
- Experienced in SAP applications
- Transportation planning
- Service-oriented communication
- Microsoft Office proficiency
- Critical thinking in problem-solving
- Operational efficiency management
- Operational planning
- Proficient in project coordination
- Analytical problem-solving
- Process optimization management
Languages
Spoken / Written: English / Mandarin
Miscellaneous Information
- Last Drawn Salary: $8,800
- Expected Salary: $7,900 (Negotiable)
- Date of Availability: 1 Month
Timeline
Operations Manager
Martin Brower Singapore Pte Ltd
06.2024 - 03.2025
Warehouse and Logistics Manager
Ingersoll Rand Pte Ltd
03.2023 - 04.2024
Operations Manager
Havi Logistics (Singapore) Pte Ltd
01.2016 - 02.2023
Assistant Manager
Poh Tiong Choon Logistics Limited
07.2009 - 12.2015
Diploma - Business Administration, Supply Chain Management
Singapore Polytechnic
GCE 'O' Levels - undefined
Guangyang Secondary School
BSc - Logistics and Supply Chain Management
SIM University
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