Lydia Cholris Soh
Singapore
Summary
Experienced with assessing loan applications and determining creditworthiness. Utilizes comprehensive financial knowledge to guide clients through loan process. Strong understanding of regulatory compliance and risk assessment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
LOAN OFFICER EXECUTIVE
VIN'S AUTOMOTIVE GROUP
12.2022 - 12.2024
- Negotiated loan terms with borrowers to provide favourable rates and loan structure.
- Provided loan applicants with a clear understanding of loan terms and conditions, resulting in a X% satisfaction rating.
- Managed customer loan portfolios, ensuring timely payments and tracking loan performance.
- Processed loan applications and other paperworks in accordance with regulations.
- Determined borrowers eligibility, determined loan terms and conditions and prepared loan documents.
- Communicated loan status updates to borrowers and third parties to ensure timely completion of loan applications.
- Verified loan applicant information to ensure accuracy, resulting in a X% reduction in loan processing time.
- In charge of executing daily operational activities including administering all loan matters, block discounting submission and redemption.
- Answer all inquiries and matters from hires and dealers in a timely manner and interacts with Relationship Managers when required in following up on outstanding issues/documents from them.
- Doing disbursement and settlement under Floor Stock.
- New Car registration/ Road tax renewal.
- Block redemption and submission with bank.
Sales Consultant
Swee Seng Motors Pte Ltd
12.2021 - 12.2022
- Meeting and greeting customers who enter the sales lot or dealership in a welcoming and helpful way
- Answering general and detailed questions about a particular vehicle and the financial aspects of buying them
- Helping customers become familiar with the cars they are interested in by offering test drives
- Helping customers sort out and process their financing and purchase options based on their specific situation
- Making sure the cars on display are in good order and well cared for
Banquet Server
Andaz Hotel
11.2017 - 02.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Guided arriving guests to tables, took drink orders and relayed information to bartenders
- Circulated appetizer and drink trays smoothly around events to offer selections to guests
- Maintained flexible work schedule to meet event needs
- Provided friendly, courteous service to create memorable moments for guests
- Arranged linens and table settings according to seating plan and event theme
- Served appetizers, delivered entrees and refilled beverages for banquet guests
Retail Sales Assistant
Pet Lovers Centre
06.2014 - 08.2014
- Helped customers complete purchases, locate items and join reward programs
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Worked closely with shift manager to solve problems and handle customer concerns
- Logged reports, expenses, receipts and sales documents into digital database
- Issued receipts and processed refunds, credits or exchanges
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms
- Greeted customers and helped with product questions, selections and purchases
- Opened and closed store independently and prepared nightly bank drop for manager
Education
Si Ling Primary School
Woodgrove Secondary School
St Hilda's Secondary School
Baking And Pastry -
SHATEC
Skills
- Payment Processing
- Warm and Friendly
- Verbal and Written Communication
- Cash Handling
- Greeting and Seating Guests
- Customer Service
- Product Knowledge
- Adaptable and Flexible
- Attention to Detail
- Sales and Promotions
- Time Management
Certification
- Apply Continuous Process Improvement Techniques
- Communicate and Relate Effectively at the Workplace
- Develop Personal Effectiveness at Operations Level
- Perform Stock Control Operations
- Perform Point of Sale Operations
- Handle Retail After-Sales Service
Timeline
LOAN OFFICER EXECUTIVE
VIN'S AUTOMOTIVE GROUP
12.2022 - 12.2024
Sales Consultant
Swee Seng Motors Pte Ltd
12.2021 - 12.2022
Banquet Server
Andaz Hotel
11.2017 - 02.2018
Retail Sales Assistant
Pet Lovers Centre
06.2014 - 08.2014
Woodgrove Secondary School
St Hilda's Secondary School
Baking And Pastry -
SHATEC
Si Ling Primary School
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