Lydia Khadijah Bte Mohamad Ismail
Singapore
Summary
Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
6
6
years of professional experience
Work History
Business Operations Executive
MFA Group
01.2023 - Current
- Organising and managing district events, triannual trips and roadshows
- Planning and organising of high-level meetings (AGM, Gala, Mid-year Review, etc)
- Planning and organising Client Appreciation Events
- Designing marketing materials - calendars, flyers, creatives, etc
- Management of the company's socials, app and website
- Vendor management
- Calendar management
- Administrative duties
- Provide personal assistance to Director
- Drafting letters and scripts for Director
- Generate daily, monthly and yearly sales reports
- Generate performance reports
- Preparing presentation slides for district and Director
- Lead leaders meeting in absence of Director
Marketing and Client Relationship Manager (Contract)
Backup Buddy Pte Ltd
01.2021 - 01.2022
- Data entry of Client Records in a timely manner
- Scheduling of meetings
- Creating newsletters, company videos, celebratory cards, etc
- Furnishing write-ups for clients
- Maintaining social media, company website and conducting surveys & polls
- Providing personal assistance to clients (directors of Insurance companies)
- Reaching out to potential consumers to attain sales for directors
- Office Management (incl
- Of salary pay-out)
- Company records management
People Associate
Quincus Pte Ltd
01.2020 - 01.2021
- Setting up of Corporate Bank Accounts
- Scheduling of calendars
- Managing office purchases
- Vendor Management
- Managing courier services arrangement
- Peripherals Management
- IT Support
- Setting up of laptops and installation of software
- Provide assistance to the HR Director for onboarding and off-boarding processes
- Provide assistance to the HR Director and Lead to research on potential expansion of the company
- Furnishing reports to HR and Finance departments
- Scheduling of travel arrangements for staff
- Administrative duties
- Ad-hoc duties
Admin Assistant cum PA to CEO, CHRO and Country Head of Singapore
Livspace Singapore
01.2019 - 01.2020
- Manage all administrative duties.
- Bookings of flights and application of Visa
- Managing company's service apartment
- Managing travel arrangements - flights, hotels, transits, etc
- Management of Calendar
- Provide personal assistance to ad-hoc requests (purchasing of medicines, birthdays, bank withdrawals, etc.)
- First point of contact for CEO, CHRO and Country Head.
- Helping out with reimbursement of claims from CHRO, CEO and Country Head and creating and managing Purchase Order for Finance Manager and other ad-hoc duties
- Bank reconciliation
- Management of claims and reimbursements.
- Provide basic technical support in an event whereby the system is not in running order.
- Helping out HR Business Partner with recruiting process, human management, payroll and other ad-hoc duties.
- Recruitment process - sourcing, scanning and interviewing.
Education
BSC - Business Studies and Finance
Bangor University
01.2018
Diploma - Accounting
Management Development Institute of Singapore
01.2014
Skills
- Administrative Support
- Communication
- Customer Service
- Office Management
- Content Creation (Creatives)
- Calendar Management
- People Management
- Events Management
- Personal/executive Assistant
- Google Sheets
- Microsoft Office
- Human Resource
Timeline
Business Operations Executive
MFA Group
01.2023 - Current
Marketing and Client Relationship Manager (Contract)
Backup Buddy Pte Ltd
01.2021 - 01.2022
People Associate
Quincus Pte Ltd
01.2020 - 01.2021
Admin Assistant cum PA to CEO, CHRO and Country Head of Singapore
Livspace Singapore
01.2019 - 01.2020
Diploma - Accounting
Management Development Institute of Singapore
BSC - Business Studies and Finance
Bangor University
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