LYDIA HOE
SENIOR ENGINEER
Singapore
Summary
Seasoned Telecommunications Engineer with over 11 years of expertise in network design, implementation, and optimization, currently contributing to a leading telecom provider in Singapore for the past 7 years. Recently graduated with a degree in Information and Communications Technology, combining strong industry experience with solid academic knowledge to drive innovation and enhance operational performance.
Proficient in cloud computing fundamentals, cybersecurity basics, and advanced network analysis using tools like Wireshark and Keysight NEMO. Skilled in RF planning and design with iBwave, and adept in productivity tools including Microsoft Word, Excel, and PowerPoint.
Recognized for delivering robust, customer-focused solutions across large-scale infrastructure projects. A strong communicator bridging the gap between engineering teams and business stakeholders to ensure seamless execution and strategic alignment. Proven track record in project management and technical innovation, with a collaborative approach and reliability in dynamic environments. Excels at leveraging problem-solving and analytical skills to drive engineering processes towards optimal performance and high-quality outcomes.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Senior Engineer
StarHub
07.2022 - Current
- Developed and executed 5G transition strategies for large-scale infrastructure projects, including MRT systems and road tunnels, ensuring smooth deployment and minimal service disruption.
- Actively contributed to indoor CAS committee activities by leading joint site surveys, defining acceptance KPIs, evaluating and selecting proposals from system integrators, preparing the Site Integration Database (SID), verifying site on-air status, and reviewing acceptance reports for final approval.
- Leveraged the vendor’s OSS to analyze network performance metrics, facilitating efficient troubleshooting and data-driven strategic planning.
- Collaborate proactively with internal stakeholders, building owners, system integrator, and network vendors to ensure smooth project execution, timely delivery, and alignment with business goals.
- Supported the development and management of Business Cases (BC) using SAP Ariba, ensuring alignment with procurement standards and financial governance processes.
- Initiated and processed Purchase Requisitions (PR) in SAP Ariba, streamlining procurement workflows while maintaining compliance with internal policies and approval hierarchies.
Engineer
StarHub
01.2018 - 07.2022
- Execute SRAN 3G/4G network planning and implement optimization initiatives pertaining to infrastructure upgrades and additional bands.
- Conduct trials of network features and new radio technologies, including testing advanced features of 5G.
- Conduct verification of MRT/Tunnel/In-building coverage in preparation for quarterly IMDA QoS assessments, and take action to optimize systems or escalate issues if necessary.
- Conduct on-site indoor RF coverage measurements at customer premises and recommend solutions for Dedicated Antenna Systems (DAS), Small Cell Solutions, or improvements to existing Combined Antenna Systems (CAS) or DAS.
- Collaborate closely with enterprise sales teams to propose and design suitable radio network solutions.
- Provide Bill of Materials (BoM) and quotations to the internal Enterprise Business Group for solution enhancements.
- Investigate and address customer complaints by analyzing signaling traces and statistics.
- Manage existing In-Building sites (CAS/DAS/MRT/Tunnels), including monitoring and analyzing user and network data using Network Management System (NetAct NMS) and network probing tools (True Call); Identify and rectify spillage/interference; Enhance systems through infrastructure upgrades or network parameter adjustments.
Project In-Charge
Yinda Technology
11.2015 - 12.2017
- Managed a young team of 8 in SDH/PCTN OSS migration for a Huawei-StarHub project.
Project Engineer
Yinda Technology
06.2013 - 11.2015
- Led remote integration of base stations at BSC for Nokia networks across 2G, LTE, and UMTS 900, and supported field engineers in integration and troubleshooting
- Assisted engineers in integrating sites to BSC and performed data migration in OSS, along with handling post-migration tasks; offered daily level 1 support for RC-related issues.
- Worked closely with stakeholders to understand their in-building coverage requirements and developed customized solutions to meet their needs.
- Produced clear and concise customer documentation outlining system design and installation procedures.
Intern
Zalora
02.2013 - 05.2013
- Contributed to the growth and development of a successful start-up company
- Led Zalora Singapore's Twitter management, crafting strategies and scheduling tweets with Hootsuite.
- Capitalized on the expertise of on-site marketing and graphic design team members to conceive marketing initiatives that were innovative and impactful.
- Utilized Google Analytics to scrutinize social media metrics, producing weekly Key Performance Indicator (KPI) reports for insightful analysis.
Education
Bachelor of Science - Information And Communication Technology
Singapore University of Social Sciences
Singapore 07.2020 - 05.2025
Diploma in Digital Entertainment Electronics -
Republic Polytechnic
Singapore 04.2008 - 04.2012
Skills
- Cloud Computing: Fundamentals of Cloud Computing (understanding of cloud models, services, and deployment strategies)
- Cybersecurity: Fundamentals of Cybersecurity (basic knowledge of threats, risk management, and security principles)
- Network Analysis: Wireshark (packet capture and analysis), Keysight NEMO (drive test and network performance analysis)
- RF Planning & Design: iBwave (indoor wireless network planning and design)
- Productivity Tools: Microsoft Word, Excel, PowerPoint (documentation, data analysis, and presentations)
Certification
Project Management, International Institute for Learning, Inc, 02/01/24
Timeline
Senior Engineer
StarHub
07.2022 - Current
Bachelor of Science - Information And Communication Technology
Singapore University of Social Sciences
07.2020 - 05.2025
Engineer
StarHub
01.2018 - 07.2022
Project In-Charge
Yinda Technology
11.2015 - 12.2017
Project Engineer
Yinda Technology
06.2013 - 11.2015
Intern
Zalora
02.2013 - 05.2013
Diploma in Digital Entertainment Electronics -
Republic Polytechnic
04.2008 - 04.2012
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