Lyca Espinola
Inventory Associates
Summary
Enthusiastic for cleaning, inventory and customer service willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Inventory Associate
Engie Impact
Mabalacat City
08.2022 - Current
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained inventory count, tracked usage, and documented variances.
- Performed data entry and completed proper paperwork.
- Created reports detailing inventory costs and usage.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Established protocols to use for inventory control and management, streamlining internal process.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
Customer Service Representative
IQOR
Angeles city
08.2022 - 12.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
Norther Samar Colleges
Catarman Northern Samar 06.2017 - 03.2021
Skills
Cleaning techniques
Decision-Making
Written and oral communication
Database Management
Inventory counts
Vendor management
Office administration
Report analysis
Schedule Management
Mail handling
Maintains confidentiality
Timeline
Inventory Associate
Engie Impact
08.2022 - Current
Customer Service Representative
IQOR
08.2022 - 12.2022
Bachelor of Science - Hotel, Motel, And Restaurant Management
Norther Samar Colleges
06.2017 - 03.2021