Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Hi, I’m
LUZEL FLORES
Summary
Overview
9
years of professional experience
1
Certification
Work History
Alexander Peukert
Household Service Worker
07.2018 - Current
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Babysitting
Mandarin Tea Garden
Dining Crew Member
09.2017 - 03.2018
Job overview
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Set up and broke down buffet and other self-service areas, organizing components logically.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
Tapa King
Cashier
04.2016 - 10.2016
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Apo View Hotel
House Keeping Attendant
02.2015 - 03.2016
Job overview
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Education
Joji Ilagan College of Business And TourismPhilippines
Bachelor of Science from Bachelor of Science in Hotel Restaurant Management
03.2014
University Overview
Emar Learning CenterPhilippines
High School Diploma
03.2011
University Overview
Skills
- Special and Routine Cleaning
- Customer Inquiry and Response
- Decision-Making Skills
- Building Maintenance
Certification
Specialised Caregiver
Care Academy Singapore June 2023- October 2023
Timeline
Household Service Worker
Alexander Peukert
07.2018 - Current
Dining Crew Member
Mandarin Tea Garden
09.2017 - 03.2018
Cashier
Tapa King
04.2016 - 10.2016
House Keeping Attendant
Apo View Hotel
02.2015 - 03.2016
Joji Ilagan College of Business And Tourism
Bachelor of Science from Bachelor of Science in Hotel Restaurant Management
Emar Learning Center
High School Diploma
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