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Associate Principal Engineer

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I have five years of oriented hotel guest service experience, and I seek to deliver delightful and memorable experiences. I studied six months of the master's in Hospitality Management to improve my leadership skills in the industry in Adelaide, Australia.

 Skilled professional specializing in budgeting, forecasting, and staff management, with fluency in English, Urdu, Hindi, and Punjabi. Proven ability to enhance operational efficiency and drive positive outcomes through exceptional communication and adaptability. Expertise in advanced Excel, Adobe software, and hotel management systems including Opera and Marsha. Focused on increasing company revenue through innovative strategies while ensuring excellence in customer relations and complaint resolution. 

My Objective as an Administrative Specialist will always be to maintain customer and guest satisfaction while increasing business finances and revenue.

Luxury hospitality professional with 12+ years of experience in front desk, concierge, VIP services, and hotel operations within high-volume Las Vegas and Marriott resort environments. Proven leader in guest experience, team training, service recovery, and cross-department coordination. Highly proficient in Opera Cloud and modern hotel technology platforms.

Luvern Tan

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Waitress

Cake and Pastries Packer

Fast Food Cashier

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Higher Nitec Hospitality Operation

Nitec Hospitality Operation

N Level

PSLE

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Waitress

Cake and Pastries Packer

Fast Food Cashier

Higher Nitec Hospitality Operation

Nitec Hospitality Operation

N Level

PSLE

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