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I have five years of oriented hotel guest service experience, and I seek to deliver delightful and memorable experiences. I studied six months of the master's in Hospitality Management to improve my leadership skills in the industry in Adelaide, Australia.

 Skilled professional specializing in budgeting, forecasting, and staff management, with fluency in English, Urdu, Hindi, and Punjabi. Proven ability to enhance operational efficiency and drive positive outcomes through exceptional communication and adaptability. Expertise in advanced Excel, Adobe software, and hotel management systems including Opera and Marsha. Focused on increasing company revenue through innovative strategies while ensuring excellence in customer relations and complaint resolution. 

I am a proactive and responsible person. I easily learn new tasks and adapt myself in different cultural and linguistic spaces, offering a high quality service. I have vast experience providing exemplary service in a high-end dining environment.

Friendly guest service professional offering 5 years of superior service in hospitality industry. Strong hospitality knowledge and drive for cultivating guest loyalty.

Luvern Tan

Overview

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Waitress

Cake and Pastries Packer

Fast Food Cashier

Education

Higher Nitec Hospitality Operation

Nitec Hospitality Operation

N Level

PSLE

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Waitress

Cake and Pastries Packer

Fast Food Cashier

Higher Nitec Hospitality Operation

Nitec Hospitality Operation

N Level

PSLE

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