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I have five years of oriented hotel guest service experience, and I seek to deliver delightful and memorable experiences. I studied six months of the master's in Hospitality Management to improve my leadership skills in the industry in Adelaide, Australia.

 Skilled professional specializing in budgeting, forecasting, and staff management, with fluency in English, Urdu, Hindi, and Punjabi. Proven ability to enhance operational efficiency and drive positive outcomes through exceptional communication and adaptability. Expertise in advanced Excel, Adobe software, and hotel management systems including Opera and Marsha. Focused on increasing company revenue through innovative strategies while ensuring excellence in customer relations and complaint resolution. 

To utilize my extensive skills in hospitality, marketing, customer service, public relations and management with a growing company.

Experienced hospitality management professional with a proven track record in delivering exceptional guest services and leading teams. Successful in enhancing guest experiences, optimizing operational efficiency, and fostering a collaborative work environment. Proficient in conflict resolution, staff training, and multitasking, with a flexible approach to dynamic situations. Recognized for reliability, driving results, and upholding high standards in service delivery.

Luvern Tan

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Waitress

Cake and Pastries Packer

Fast Food Cashier

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Higher Nitec Hospitality Operation

Nitec Hospitality Operation

N Level

PSLE

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Waitress

Cake and Pastries Packer

Fast Food Cashier

Higher Nitec Hospitality Operation

Nitec Hospitality Operation

N Level

PSLE

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