Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Timeline
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Luthfiah Luthfiah

Finance Professional (GMT+7 timezone)
Jakarta

Summary

I’m a 37-year-old finance professional with over 10 years of experience, including 8 years in multinational companies. I have completed my Master’s in Business Management from Universitas Paramadina. I also hold a Tax Brevet AB certification from Ikatan Akuntan Indonesia, with strong knowledge in both taxation and accounting.

Currently, I work as a Collection Manager at Infobip Technology Indonesia, a leading multinational in digital telecommunications and Croatia’s first unicorn company. Throughout my career, I’ve taken on diverse roles across industries, developed strong English communication skills, and become well-versed in international business practices.

I’m passionate about continuous learning, open to new challenges, and eager to contribute meaningfully to a dynamic organization. Results-driven collections professional with proven track record in managing accounts receivable and reducing delinquency rates. Strong focus on team collaboration, adept at adapting to changing needs, and achieving financial goals. Skilled in negotiation, conflict resolution, and implementing efficient collection strategies. Reliable and prepared to contribute to organizational success.

Overview

15
15
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Collection Manager

PT. Infobip Technology Indonesia
06.2022 - Current
  • Handling Invoicing and Collection for Customers Across APAC (Indonesia, Malaysia, Thailand, Singapore), Australia, Japan, Hong kong, and UK with current total 440 Accounts.
  • With Customer base of minimum 350 Larger C/B Segment Customer and Tier 1 customers.
  • Strictly Following internal dunning and collection procedures to ensure payment on, or before the due date as per customer agreements.
  • Continuous communication with the clients through over calls and emails to understand their concerns in terms of bill disputes, bill break-up summary & any other specific requirements of the customers for processing the payments.
  • In-Depth knowledge collection procedure and implementation and maintenance within customer’s portfolio.
  • Actively managing doubtful debt and write-offs and Late Payment Charges Calculations.
  • Management of Customer Collections Master Data in Salesforce.
  • Internal stakeholder Management.
  • Internal & External escalations, negotiation.
  • Dispute Management.

Senior Finance Operations Specialist

PT. Infobip Technology Indonesia
03.2018 - 06.2022
  • Handle for Finance Operations for Indonesia, Australia and Japan office.
  • Work closely with the Finance Manager to ensure smooth operation of all finance operations matters.
  • Manage forecast and cashflow
  • Supervise and manage entry of documents and accounts into internal accounting (ERP) and/ or reporting programs, processing vendor invoices.
  • Cooperating with third parties (public accounting firm) on Tax Compliance (WHT, VAT, CIT, etc)
  • Resolves disputes raised by the stakeholders.
  • Help Finance Manager to Provide data for preparation Annual Budgeting.
  • Assist in internal & external audits(also Tax audit) as needed (Internal for FS consolidation Report)
  • Participate in major department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives.
  • Relationship with bank (deal rate, preparing data, opening and closing bank accounts).
  • Managing and prepare report for Payroll (Include Employee’s claims, employee's timetable, leave balance).
  • Manage ongoing relationships with third Parties (public accounting firms) for Financial Statement and ensure company receives satisfactory standards of service.

Senior Executive

PT. Frost & Sullivan Indonesia
09.2014 - 03.2018

Managed everything related to regional administration, such as Finance, administration, HR, and also General Affairs

  • Issue invoices and tax invoices to clients as instructed by APAC Finance.
  • Follow up on outstanding payments and request PPh 23 tax slips.
  • Update and submit weekly Aging Report to APAC Finance.
  • Maintain weekly Invoice Tracker (invoice list, payment date & amount).
  • Prepare Monthly Sales Report (used for sales commission).
  • Receive vendor invoices and follow up with APAC Finance for payment.
  • Monitor bank statements for cash flow.
  • Submit monthly invoice recap (incoming/outgoing) to tax consultant.
  • Acknowledge monthly VAT and WHT reports.
  • File tax documents (VAT, WHT articles 21/23/25/26, PPh 4(2)).
  • Input output tax invoices into the e-Faktur system.
  • Manage and disburse petty cash.
  • Prepare petty cash recap.
  • Input claims into the Concur system.
  • Post job ads (JobStreet, JobsDB, Kampus Update).
  • Schedule interviews and interview intern candidates if needed.
  • Provide onboarding training for new hires.
  • Prepare internship contracts.
  • Arrange hotel bookings for visiting staff/consultants.
  • Submit monthly expense claims for APAC VP via Concur.
  • Arrange travel (flights/hotels) for local staff.
  • Manage purchase and inventory of office supplies.

Account Payable Officer

PT. Pongs Indonesia
09.2013 - 09.2014
  • Receive all the invoices from supplier every monday and Thursday.
  • Check all the invoices, tax invoice and make sure that have no issue.
  • Synchronize the data between hard copy invoices that have been checked with data in accurate program.
  • Print out general Ledger (for consignment payment) and purchase order (for purchasing payment).
  • Input payment voucher into the excell program, and prepare for payment.
  • Recap all the debit a month.
  • Handle incoming calls from suppliers.
  • Input all the bills that have been paid into accurate program.

Account Payable Officer & Tax Admin

PT Beta Pramesti
11.2011 - 09.2013
  • Exchange invoices from supplier every Tuesday and thursday.
  • Receive all invoices/bills from supplier.
  • Input invoices/bills from supplier into the program SAP.
  • Manage all the bills with maturities corresponding.
  • Input all invoices into statement of payment (excell program).
  • Separate the tax and non tax bill.
  • Input local purchases data.
  • Input import purchases data.
  • Input all employee claims to the SAP program and check it out.
  • Create a voucher bill to pay later on to suppliers.
  • Debt per month recap.
  • PT Beta Pramesti is an EPC (Engineering, Procurement and Construction) company specializing in Water and Waste Water Treatment and trading (chemicals).

Account Receivable Officer

PT Luvin Indonusa
04.2010 - 11.2011

Receive payment from collector.

  • Create bank receive.
  • Prepare Sales Invoice.
  • Prepare receive voucher.
  • Prepare gallon deposit invoice by sales order.
  • Prepare dispenser rental invoice every month.
  • Prepare collector’s incentive and meal allowance.
  • Prepare deposit to the bank.
  • Receive delivery order from logistic.
  • Compile Sales Invoice and Delivery Order.
  • Prepare customer invoice and give to collector.
  • Write-off account receivable from system if already paid.
  • Check all payment such as transfer, cash and giro.
  • Control AR Finance in Sentul.
  • Checking AR Aging.

Education

Masters in Management - Business Management

Universitas Paramadina
Jakarta, Indonesia
04.2016 - 01.2020

Bachelor of Science - Business Administration

Universitas Jakarta
Jakarta, Indonesia
04.2001 -

No Degree - Certification Domestic tax & Personal Income tax

Ikatan Akuntan Indonesia
Jakarta, Indonesia
04.2001 - 01.2017

No Degree - Accounting

Ikatan Akuntan Indonesia
Jakarta, Indonesia
04.2001 - 01.2020

Skills

Tax(Brevet AB)

Finance Operations (AR, AP, Cashflow Management)

Collection

Negotiation

  • Accurate

  • Dynamics 365

Certification

Brevet AB

Accomplishments

  • Service Excellent Receiver, Frost and Sullivan, 2017
  • Result Appraisal for Above Expectation, 2020

Personal Information

  • Age: 36
  • Citizenship: Indonesian
  • Date of Birth: 06/16/88
  • Gender: Female
  • Religion: Moslem

Timeline

Collection Manager

PT. Infobip Technology Indonesia
06.2022 - Current

Senior Finance Operations Specialist

PT. Infobip Technology Indonesia
03.2018 - 06.2022

Masters in Management - Business Management

Universitas Paramadina
04.2016 - 01.2020

Senior Executive

PT. Frost & Sullivan Indonesia
09.2014 - 03.2018

Account Payable Officer

PT. Pongs Indonesia
09.2013 - 09.2014

Account Payable Officer & Tax Admin

PT Beta Pramesti
11.2011 - 09.2013

Account Receivable Officer

PT Luvin Indonusa
04.2010 - 11.2011

Bachelor of Science - Business Administration

Universitas Jakarta
04.2001 -

No Degree - Certification Domestic tax & Personal Income tax

Ikatan Akuntan Indonesia
04.2001 - 01.2017

No Degree - Accounting

Ikatan Akuntan Indonesia
04.2001 - 01.2020
Luthfiah LuthfiahFinance Professional (GMT+7 timezone)