Luqman Nurhakim
Summary
Passionate about building relations, creating synergies and making things happen. I will always manage to get the job done no matter how much or how little I know about it. Having worked in various fields and industries, being resourceful has been my strongest asset over the years. Never once said I couldn't do it. I'll take up the challenge and figure out on how to make it happen.
Overview
8
8
years of professional experience
Work History
Leads Management Executive
Fluke SEA
10.2020 - Current
- Perform daily leads management - enquiries handling and distribution of leads in a duly manner.
- Actively seek to understand leads or sales opportunities before assigning to distributors and manage distributor relationships.
- Leads and opportunities monitoring and reporting. Deliver appropriate data presentations via Microsoft Excel and Powerpoint.
- Gather, utilise and anaylse data from different sources and turn data into insights to help sales team realise the opportunities.
- Support development of marketing campaigns via Microsoft Dynamics 365 CRM and Power BI.
Senior Officer
United Overseas Bank
09.2018 - 09.2020
- Support global users in the usage of CRM system and maintain parameters of Group Wholesale Banking CRM by conducting Business Administrative duties through Microsoft Dynamics 365 and Power BI.
- Data reconfiguration for users as gatekeepers of data in the system.
- Analyse data and generate research reports to help facilitate the flow of business from users to their respective customers.
- Conduct regular LV, UAT and logging of JIRA.
CRM Officer
KPMG
08.2017 - 08.2018
- Support user queries relating to CRM and conduct regular UAT building up to the Go-Live period.
- Proactive update and maintenance of contact data for risk assessment, risk management and potential engagements.
Education
Bachelor of Science - Economics And Management
University of London (SIM)
A Levels
Millennia Institute
Skills
- Microsoft Excel
- Microsoft Powerpoint
- Power BI
- Data Analysis
Timeline
Leads Management Executive
Fluke SEA
10.2020 - Current
Senior Officer
United Overseas Bank
09.2018 - 09.2020
CRM Officer
KPMG
08.2017 - 08.2018
Bachelor of Science - Economics And Management
University of London (SIM)
A Levels
Millennia Institute
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