Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Goals
Software
Timeline
Generic
Luong Duc

Luong Duc

Computer Science Major With A Minor In Cyber Security

Summary

Highly adaptive and motivated professional with 3 years of experience in medical support, currently studying for a bachelor\'s in computer science. Experience in medical support has honed technical troubleshooting, communication, and customer service skills. Responsibilities include providing technical support for clinic staff, directing patient connections to doctors, and assisting with computer system issues. This wide range of experience equips with the ability to analyze and adapt to any situation, whether it\'s customer or computer related. Received compliments from employers for providing technical support and assisting doctors in leading patients throughout their recovery journey. Experienced in patient care coordination, medical documentation, and administrative tasks. Utilizes critical thinking to efficiently solve problems and enhance patient experiences. Knowledgeable in medical terminology and healthcare protocols, ensuring high standards of care and operational excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to contribute to the team\'s achievement of company goals. Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Medical Support Specialist

VIC and Mount Elizabeth hospitals
02.2021 - 08.2024
  • Making appointments for patients
  • Build and collect a database of organizational structure
  • Translate documents for patients and clinic
  • Translating direction for many people from different job types
  • Providing support to clinics and patients
  • Providing technical support to clinic staff, troubleshooting system, and device problems
  • Built and maintained a database of organizational structure, contributing to streamlined operations
  • Working with a large team of professionals

Education

Bachelor of Science With Honours in Computing Scie - Computing Science,Cyber Security

PSB Academy
Marina Square
07.2024 - Current

Certificate in InfoComm Technology -

PSB Academy
Marina Square
01.2022 - 01.2023

Diploma in cyber security - undefined

PSB academy
01.2023 - 01.2024

Skills

  • System troubleshooting

  • Knowledge of common threats and vulnerabilities

  • Good understanding of both computer software and hardware

  • Python Programming

  • Familiarity with security software and tools

  • Basic knowledge of risk assessment and management

  • Multi-tasking

  • Critical thinking

  • Microsoft Office

  • Adaptability

  • Strong analytical and adaptive skills

  • Strong communication

  • Frequent use of Microsoft Teams

Time management

Patient care coordination

Teamwork

Willingness to learn

Teamwork and collaboration

Problem-solving

I am know how to code, make a websites using word press and for one of mine assiassignments i made a file compressor and a collage parking system

Personal Information

Date of Birth: 01/01/2004

Disclaimer

I can affirm that the information in this portfolio is all true and accurate to the best of my knowledge.

Goals

Secure an entry-level IT position, Gain practical experience, Develop specialization in a specific area of IT, Advance to a higher-level role, Deepen technical expertise, Take on leadership roles, Plan to build a new company with associates, Build professional network, Become an IT expert, Build an IT company, Make innovation

Software

I know how to use python and java

Timeline

Bachelor of Science With Honours in Computing Scie - Computing Science,Cyber Security

PSB Academy
07.2024 - Current

Diploma in cyber security - undefined

PSB academy
01.2023 - 01.2024

Certificate in InfoComm Technology -

PSB Academy
01.2022 - 01.2023

Medical Support Specialist

VIC and Mount Elizabeth hospitals
02.2021 - 08.2024
Luong DucComputer Science Major With A Minor In Cyber Security