Luong Dieu Tam (Cherry Luong)
Summary
As an experienced Operations Manager with more than 12 years of experience in logistics field, I specialize in streamlining processes, enhancing operational efficiency, and driving cost-effective solutions. My expertise lies in managing cross-functional teams, implementing strategic initiatives, and ensuring seamless day-to-day operations. I have a proven track record of reducing operational costs, improving productivity, and fostering a culture of continuous improvement. I am passionate about leading teams to success and delivering results that align with organizational goals.
Overview
14
14
years of professional experience
Work History
Operations Manager
Röhlig Logistics
2024.06 - Current
- Set departmental goals and track KPIs using financial reports
- Oversee import/export operations, ensuring compliance with regulations and achieving GBO targets
- Manage customer accounts and lead staff.
Operations Manager
Hillebrand Gori - A company of DHL
2018.05 - 2023.12
- Oversee logistics for Beer, Wine, and Spirit commodities
- Manage key accounts and ensure high service standards
- Generate financial reports and collaborate on pricing and cost optimization.
Inbound Operation Supervisor
Samsung SDS GSCL HCMC Branch
2016.01 - 2018.05
- Oversee inbound ocean shipments and coordinate with stakeholders
- Lead team members in resolving operational issues and develop pickup and delivery plans.
Inbound Documentation Supervisor
Hanjin Shipping Viet Nam
2010.11 - 2016.01
- Manage vessel codes and customs operations
- Supervise vessel lanes and coordinate with local agents
- Address issues related to customers and vendors.
Education
Bachelor's degree - Accounting and Finance
Ho Chi Minh Open University
Viet Nam12.2010
Skills
- Operations Management
- Management
- Customer Service
- Time management
- Expert in Cargo Wise One
Timeline
Operations Manager
Röhlig Logistics
2024.06 - Current
Operations Manager
Hillebrand Gori - A company of DHL
2018.05 - 2023.12
Inbound Operation Supervisor
Samsung SDS GSCL HCMC Branch
2016.01 - 2018.05
Inbound Documentation Supervisor
Hanjin Shipping Viet Nam
2010.11 - 2016.01
Bachelor's degree - Accounting and Finance
Ho Chi Minh Open University