Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
LUO NINA

LUO NINA

SINGAPORE

Summary

With 13 years of experience in retail, including 10 years at Chanel, I have developed a comprehensive understanding of retail operations, team leadership, and business growth. I am skilled in identifying opportunities for improvement, developing tailored strategies, and empowering staff to reach their full potential. I am passionate about coaching and empowering my team members to achieve their individual and collective objectives, which ultimately contributes to the overall success of the business. With a strong focus on delivering exceptional customer experiences, I am committed to ensuring that every aspect of the retail operation contributes to both immediate results and long-term growth. I am excited about the opportunity to leverage my skills and experience to drive continued success and innovation at Chanel.

Overview

13
13
years of professional experience

Work History

Assistant Boutique Manager

Chanel Pte Ltd Singapore
10.2015 - Current
  • Lead and mentor a boutique team, coach and develop individual to increase staff productivity and morale
  • Optimizing retail operation, performance and driving sales growth
  • Driving exceptional client experience and improve client satisfaction
  • Inventory management

Retail Associate

Fossil Group Singapore
01.2014 - 09.2015
  • Company Overview: Fossil Boutique
  • Maintain a highly presentable standard of the shop
  • Visual merchandise
  • Cashier duties
  • Paper work
  • Customer service and sales
  • Daily Stocktake of boutique merchandise
  • Fossil Boutique

Boutique Associate

Royal Sporting House Singapore Pte Ltd
01.2013 - 01.2014
  • Company Overview: BEBE
  • Maintain a highly presentable standard of the shop
  • Visual merchandise
  • Cashier duties
  • Customer service and sales

Boutique Associate

Royal Sporting House Singapore Pte Ltd
01.2012 - 01.2013
  • Company Overview: Shana
  • Maintain a highly presentable standard of the shop
  • Visual merchandise
  • Cashier duties
  • Customer service and sales

Education

Diploma -

PSB Academy
05-2022

Hunan Decai Foreign Language Vocational School
01.2011

Hunan DongBao Middle School
01.2009

Hunan Gao Qiao Primary School
01.2006

Skills

  • Sales strategy
  • Inventory management
  • Effective communication
  • Positive attitude
  • Teamwork and collaboration
  • Customer relations
  • Operations management

Personal Information

  • Date of Birth: 02/01/95
  • Gender: FEMALE
  • Nationality: PEOPLE REPUBLIC OF CHINA
  • Marital Status: MARRIED

Languages

  • CHINESE
  • ENGLISH

Timeline

Assistant Boutique Manager

Chanel Pte Ltd Singapore
10.2015 - Current

Retail Associate

Fossil Group Singapore
01.2014 - 09.2015

Boutique Associate

Royal Sporting House Singapore Pte Ltd
01.2013 - 01.2014

Boutique Associate

Royal Sporting House Singapore Pte Ltd
01.2012 - 01.2013

Hunan Decai Foreign Language Vocational School

Hunan DongBao Middle School

Diploma -

PSB Academy

Hunan Gao Qiao Primary School
LUO NINA