Dynamic and professional individual with a proven track record in enhancing customer relationships and achieving sales targets. Possesses strong skills in documentation management and effective communication, enabling excellence in fostering client relations and driving successful outcomes. Demonstrated leadership abilities evident in coordination of care and services, ensuring both quality and efficiency.
Hi, I’m
Tan Lu Jew
Summary
Overview
22
years of professional experience
Work History
Renci Nursing Home
Associates Care Coordinator
05.2024 - Current
Job overview
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship
Homage
Care Givers
11.2023 - 05.2024
Job overview
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Alternative Travel & Tour
Asst Sales Manager
03.2008 - 06.2017
Job overview
- Supported sales team in finalizing customer purchases.
- Developed strong client relationships for repeat business and increased referrals.
A'famosa Resort Pte Ltd
Sales Executive
09.2007 - 02.2008
Job overview
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Grandex Sdn Bhd
Marker
01.2003 - 05.2007
Job overview
- Reduced production errors by carefully following guidelines and paying close attention to details
Education
Management Development Institute of Singapore
Diploma from Tourism And Hospitality Management
University Overview
Foon Yew High SchoolMalaysia
12.2000
University Overview
Skills
- Client relations
- Effective problem solving
- Emergency preparedness
- Accommodation booking
- Cultural awareness
- Transportation management
- Documentation management
- Entertainment coordination
- Strong leadership
- Tour planning
- Teamwork and collaboration
- Multitasking
- Excellent communication
- Decision-making
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Advanced (C1)
Malay
Elementary (A2)
Hokkien
Intermediate (B1)
Timeline
Associates Care Coordinator
Renci Nursing Home
05.2024 - Current
Care Givers
Homage
11.2023 - 05.2024
Asst Sales Manager
Alternative Travel & Tour
03.2008 - 06.2017
Sales Executive
A'famosa Resort Pte Ltd
09.2007 - 02.2008
Marker
Grandex Sdn Bhd
01.2003 - 05.2007
Management Development Institute of Singapore
Diploma from Tourism And Hospitality Management
Foon Yew High School
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