Lucinda Poh Suan Lim

Tutor

Provide counseling and assist children with special needs in completing homework.

EduNanny

l work in home setting for diverse families to provide holistic learning for their young children and nuture them to become self confidence and independent individual.

• Supported teachers in creating differentiated instruction materials, catering to diverse learning needs.
• Aided students with special needs, providing individualized support and helping them reach their full potential.
• Adapted instructional materials to accommodate diverse learners while preserving content integrity and rigor.
• Served as a mentor to new teacher aides by sharing best practices for supporting both teachers and students in achieving success.
• Contributed to a positive school culture by actively engaging in staff meetings, providing constructive feedback, and collaborating on school improvement initiatives.
• Managed classroom resources effectively, ensuring availability of necessary materials for instructional purposes.
• Established positive classroom environment by fostering strong relationships with students, promoting respect and open communication.
• Contributed to the organization of school events and extracurricular activities, enriching students'' educational experiences beyond the classroom setting.
• Facilitated small group instruction for targeted skill development, boosting overall academic performance.
• Maintained safety and security by overseeing students in recess environments.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Copied, organized and distributed classroom assignments or other paperwork.
• Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
• Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.

• Oversaw account management activities including billing inquiries, policy adjustments, and renewals to maintain high levels of client satisfaction.
• Delivered tailored insurance presentations to diverse audiences, demonstrating the benefits of specific policies and coverage options.
• Conducted thorough policy reviews for existing clients, identifying gaps in coverage and recommending appropriate solutions.
• Increased customer satisfaction ratings through timely claims processing and consistent communication with clients.
• Provided exceptional customer service during the claims process by guiding clients through each step and advocating on their behalf when needed.
• Organized regular client check-ins to review policy changes or updates to ensure continued alignment with individual needs and goals.
• Collaborated with underwriters to negotiate favorable terms for clients, ensuring optimal insurance plan offerings.
• Kept abreast of industry trends to inform recommendations on emerging risks or opportunities for expanded coverage options.
• Assessed clients'' needs by conducting in-depth interviews, gathering information on assets, liabilities, and potential risks.
• Met with customers to provide information about available products and policies.
• Finalized sales and collected necessary deposits.
• Analyzed customer needs to provide customized insurance solutions.
• Collected premiums on or before effective date of coverage.
• Designed presentations and marketing materials to promote insurance products.
• Educated clients on insurance policies and procedures.
• Analyzed risk factors to recommend appropriate coverage levels.
• Generated leads through cold-calling, networking and other outreach methods.
• Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
• Conducted annual reviews of existing policies to update information.
• Monitored customer feedback and identified areas of improvement.