Lucian Tan
Summary
Dynamic and results-oriented professional with extensive experience in retail sales and customer service, notably at Jd Sports. Excelled in building customer relationships and enhancing shopping experiences, leading to increased repeat business. Skilled in cash handling and problem-solving, adept at maintaining high standards of store presentation and efficiency. Demonstrated ability to work collaboratively in fast-paced environments, ensuring customer satisfaction and loyalty.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
2025
2025
years of professional experience
Work History
Retail Sales Associate
Jd Sports
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Sales Associate
Singapore It Show
Sales Associate
Food Republic
11.2024 - 12.2024
Sales Associate
Grab
10.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Waiter
Havefun
09.2023 - 03.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Sales Associate
Purewax
10.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Nitec Certification - Aerospace Machining Technology
Ite College Central
Angmohkio03.2022
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
- Flexible schedule
- Product knowledge
- Relationship building
Timeline
Sales Associate
Food Republic
11.2024 - 12.2024
Sales Associate
Grab
10.2024 - 11.2024
Waiter
Havefun
09.2023 - 03.2024
Sales Associate
Purewax
10.2020 - 03.2021
Retail Sales Associate
Jd Sports
Sales Associate
Singapore It Show
Nitec Certification - Aerospace Machining Technology
Ite College Central
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