Fui Chiat Yong
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
14
14
years of professional experience
Work History
Construction Worker
Xin NetWorks Pte Ltd
12.2023 - Current
- Followed instructions and safety protocols while operating machinery and equipment.
- Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
Sales Service Representative
Coway (M) Sdn. Bhd.
06.2018 - 11.2023
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Electrical Technician
Kian Nam Electrical Service Centre
04.2013 - 06.2018
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Tested, troubleshot, and calibrated equipment in shop and field.
IT Technician
E-FUTURE DISTRIBUTION SDN. BHD.
03.2011 - 03.2013
- Responsible as an IT Technician Support for company's computer software and hardware setup.
- Recommended complementary purchases to customers, increasing revenue.
IT Technician
PAVILION ELECTRONIC ENTERPRISE SDN. BHD.
02.2010 - 02.2011
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Generated reports to track performance and analyze trends.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
Education
SPM - Sijil Pelajaran Malaysia
RIAM ROAD SECONDARY SCHOOL
MALAYSIA12.2007
PMR - Penilaian Menengah Rendah
SMK CHUNG HUA MIRI
MALAYSIA12.2005
UPSR - Ujian Pencapaian Sekolah Rendah
SJK (C) Chung Hua Miri
Malaysia12.2001
Skills
- Equipment Inspection
- Failure resolution
- Active Listening
- Microsoft Office
- Troubleshooting
- Networking
- Time Management
- Teamwork and Collaboration
Languages
Chinese (Mandarin)
Advanced (C1)
English
Intermediate (B1)
Malay
Intermediate (B1)
Timeline
Construction Worker
Xin NetWorks Pte Ltd
12.2023 - Current
Sales Service Representative
Coway (M) Sdn. Bhd.
06.2018 - 11.2023
Electrical Technician
Kian Nam Electrical Service Centre
04.2013 - 06.2018
IT Technician
E-FUTURE DISTRIBUTION SDN. BHD.
03.2011 - 03.2013
IT Technician
PAVILION ELECTRONIC ENTERPRISE SDN. BHD.
02.2010 - 02.2011
SPM - Sijil Pelajaran Malaysia
RIAM ROAD SECONDARY SCHOOL
PMR - Penilaian Menengah Rendah
SMK CHUNG HUA MIRI
UPSR - Ujian Pencapaian Sekolah Rendah
SJK (C) Chung Hua Miri
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