Develop standards, processes, and regulations related to quality management activities (Restaurants and Factory)
Monitor and manage the quality documents of suppliers at S.O.L to ensure compliance with S.O.L standards and Vietnamese legal requirements.
Plan and organize training for restaurant staff on quality management and food safety knowledge.
Carry out procedures to obtain Food Safety Certificates for the restaurants.
Organize and conduct restaurant evaluations (QA checklist) according to the quality management department’s plan. Also, monitor corrective actions when there are non-conformities related to quality management.
Advise restaurants on handling inspections by government food safety authorities.
Support and advise restaurants in resolving customer complaints related to food safety.
Work with relevant departments inside and outside the company, including regulatory authorities, to address quality management issues arising within the management area.
Support product research and development and implement the production process in collaboration with Japanese experts.
Prepare and manage the company’s self-declaration documents.
Other requirements by direct manager
QA System
Constantia VietNam Production Company Limited
Ho Chi Minh City
05.2021 - 06.2022
All tasks are relevant to implementing ISO 9001:2015, GMP, and HACCP standards.
Control and follow up on suppliers' quality documents at Constantia Vietnam, which must follow Constantia Vietnam standards and Vietnam law requirements.
Implement improvements and innovations to the system from the headquarters in Austria.
Supporting customers with quality issues and questionnaires.
Performing testing when necessary at the internal laboratory.
Implement corrective, preventive, and process improvement measures when identified by customers and assessment organizations.
Manager of Planning & Administration Dept. at Kongo Industries Vietnam Co., Ltd. (Japanese Company)Manager of Planning & Administration Dept. at Kongo Industries Vietnam Co., Ltd. (Japanese Company)