Low Keng Yoong Edwin Low
Assistant Operations Manager
Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.
Overview
22
22
years of professional experience
7
7
Certifications
Work History
Assistant Operations Manager
Unistrong Tecnology Pte Ltd
01.2015 - Current
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
- Coordinated with Senior Operations Manger in different operational issues and promotional activities.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
- Taught employees how to collaborate on daily job tasks and achieve service standards
- Facilitated smooth transitions during periods of change by providing guidance and support to staff members affected by organizational restructuring or policy updates.
- Enhanced team efficiency by streamlining operational processes.
- Streamlined logistics operations to improve delivery times.
- Optimized workflow to meet tight deadlines, managing multiple project timelines.
- Oversaw daily operations to ensure compliance with industry standards.
Paramedic
SCDF
04.2004 - 05.2014
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Delivered basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Supported local disaster response efforts by preparing ambulances with necessary supplies and assisting victims at mass casualty incidents or natural disasters.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Dispensed medications and monitored patient responses for adaptive treatment.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Took patient health histories and asked questions to determine cause of illness or injury.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
- Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
- Liaised with police, fire department and other emergency responders to manage emergency scenes.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
Education
Bachelor of Science - Business And Management Studies
University of Bradford
MDIS 04.2001 -
Skills
Operational efficiency enhancement
Operational planning
Operations management
Training and mentoring
Employee supervision
Staff training and development
Compliance monitoring
Employee recruitment
Customer relationship management
Process optimization
Logistics management
Scheduling and coordination
Attention to detail
Certification
Paramedic Specialist Certification
Timeline
BCLS AED Recertification
05-2025
Emergency Ambulance Vehicle Driving Course
07-2024
PAO Paramedic Ops Term
07-2020
Pre Hospital Trauma Life Support
07-2017
Assistant Operations Manager
Unistrong Tecnology Pte Ltd
01.2015 - Current
Trauma Paramedic Conversion Workshop
08-2010
Paramedic Level 3 Certification
11-2005
Paramedic Specialist Certification
08-2004
Paramedic
SCDF
04.2004 - 05.2014
Bachelor of Science - Business And Management Studies
University of Bradford
04.2001 -