Low Wai Chong

• Experienced in driving growth on various agile HCI L3 and L4 Solutions.
• Craft and execute strategic plans that drive growth and enhance profitability in O&G, Refining and Chemicals verticals.
• Sales engagement with the Regional Sales Leader(s) – for driving Orders/GM AOP
• Top2Top Strategic Senior Executive Engagement – PETRONAS/ PERTAMINA/ Energy Development Corporation
• Successfully foster collaboration relationships in expanding the HCI Business via through other line of businesses which increase Revenue & Operating Income
• Strong leadership in leading 7 experienced Project Managers across SEA and Pacific to vibrant and self-aware delivery organization (2025 VOE - 83%)

• Work closely with the external customer and Honeywell leadership to facilitate delivery of all projects & services, including large programs, with commercial & customer success.
• Technically lead a diverse team of multiple skill level, national & cultural background and ensure projects and professional services are carried out to the satisfaction of the customer.
• Ensure availability of highly skilled and effective personnel for execution and delivery for all the L3 and L4 HCI Solutions (Optimization Simulation, Operator Training Simulator, Digital Twin Solutions-PI, HPDT, Customized L4dashboards, Alarm Management, PI Historian, etc).
• Successfully lower cost of delivery with same or better quality by transforming the execution methodology.

• Led After Market sales initiatives that expanded market share by identifying customer needs and developing tailored solutions from all installed base.
• Collaborated with cross-functional teams to align product strategies with market trends, improving customer engagement and satisfaction.
• Developed and maintained strong relationships with key accounts, facilitating communication and addressing any concerns promptly to foster loyalty.
• Developed key relationships with clients for long-term partnerships, boosting overall client retention rates.
• Drove revenue growth by identifying new business opportunities and executing targeted marketing campaigns.

• A Technical Consultant and overall Section Head for Operator Training Simulator (OTS) across SEA plays a key role in the development, deployment, and support of simulation systems used for training operators in various industries especially in refineries and other industrial processes.
• Configuring simulation software, troubleshooting issues, and optimizing performance for realistic training scenarios, as well as Integrating the simulator with existing control systems, software, and hardware, ensuring seamless operation.
• Providing advanced technical support during installation, commissioning, and maintenance of the simulator systems with advance Skills and qualifications in control systems, software engineering, industrial automation, and experience with simulation tools (such as DCS, PLC, SCADA, or specific operator training software).
• Key Projects include TOP TOC 1-5 OTS (2010), Pertamina Balongan CCR/RCC OTS (2011/2014), Pertamina Cilacap RFCC (2014), Pertamina Balikpapan HCU OTS (2015), Pertamina Dumai HCU OTS (2016), Pertamina Dumai Platforming (2020), MRCSB PSR1/PSR2/Euro V/MG3 OTS (2020)

• Responsible for PETRONAS group wide plant modeling works and process optimization studies.
• ICON maintenance and development to cater for PERONAS users group wide.
• Facilitate for L3 System Integration Skills (iCON-Excel, HYSYS-Excel & PetroSim-Excel)
• PML Mega OTS (Feb 2009), ASU2 Optimization Study (April 2008), MTBE PI Enhancement (April 2008) PML Revamp Study (March 2008), PMO Gas Compositional LP Program (March 2008)
• 1 year On Job Attachment Petronas Penapisan Melaka Sdn. Bhd., Feb 2007 ( Technologist under distillation group focusing in PSR2)