LOW SONG YANG

● Managed a team of approximately 250 employees, helping them resolve work related challenges efficiently.

● Guided supervisors in managing staff work load and maintaining positive employee morale.

●Analyzed production needs, identified areas of improvement, and recommended solutions.

● Planned personnel activities, assigned tasks, and adjusted workflows and schedules accordingly.

● Investigated issues, communicated with customers, and ensured

satisfaction while maintaining company standards and policies.

● Maintained a clean and organized receiving area, enhancing workflow and productivity. Kept work areas clean, safe, and organized.

● Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.

● Unloaded pallets and deliveries and organized products in warehouse.

● Ensured product quality and packaged products according to data and indicators.

● Supported inventory management and assisted in maintaining

smooth operational workflow.

● Sold Desa-branded mineral water and other related products.

● Focused on identifying and acquiring new customers to expand the client base.

● Developed and implemented sales strategies to achieve and exceed sales targets.

● Built long-term relationships with clients by understanding their needs and providing tailored solution

● Leveraged platforms like Airbnb and Booking.com to attract new

clients and increase occupancy rates.

● Educated homeowners on the benefits of entrusting their properties

to a professional manager.

● Built trust with homeowners by demonstrating how property

management could yield higher returns.

● Provided customized solutions to enhance property visibility and

improve customer satisfaction.