Supervising a team of 4 Child Protection Officers and 2 interns who are responsible for conducting statutory social investigations.
Support officers in formulating assessments and refer family to appropriate services to address the safety concerns.
Conduct monthly supervision for officers to sharpen their clinical and assessment skills. In addition, conduct monthly induction for new officers to understand Child Protective Service (CPS) landscape.
Participate in workgroup to improve clients and stakeholders experience with CPS.
Student Welfare Office
Ministry of Education
08.2017 - 11.2021
Conducting home visits and engagement sessions to make informed assessment on providing social support for at-risk students by working with community and families.
Acted as mentor to at-risk students by empowering them to make informed choice.
More than 70% of student’s attendance improved after customised interventions.
Hosted job shadowing sessions for 3 new SWOs to have better understanding to job scope.
Permanent Lecturer
Dimensional International College
08.2016 - 08.2017
Taught a Mathematics concepts to a class of 30 students and enhance the student's critical thinking skills through the process.
Developed strong relationships with colleagues and collaborated on curriculum development and sharing of best practices in teaching strategies.
Assisted the students to adapt to new living environment in Singapore.
Intern (Central Youth Guidance Offfice)
Ministry of Social and Family Development
05.2014 - 08.2014
Managed online website by constantly looking up for updated articles to provide advices regarding youth-related problems.
Provided advices regarding the launching of “Social Media Resource Kit” in 2014, which provides guidelines on how educators can speak to the youth at risk the danger of social media.
Assisted CYGO in the implementation of Youth Go! programme which is currently piloting in the East and West region of Singapore.
Education
Post Graduate Diploma in Social Work -
National University of Singapore
Singapore
11.2020
Bachelor of Science, majoring in Applied Mathematics -
National University of Singapore
Singapore
08.2016
GCE 'A' Level -
Yishun Junior College
Singapore
11.2011
Skills
Microsoft Excel
Microsoft Powerpoint
Microsoft Word
Matlab
Trauma-informed Practice
Accomplishments
Ministry of Education (SWO) - MOE Outstanding Contributing Award (2018 and 2020)
MOE Service Excellence Award (Silver)
The Service Excellence Award (School-based)
Timeline
Child Protective Service - Manager
Ministry of Social and Family Development
11.2021 - Current
Student Welfare Office
Ministry of Education
08.2017 - 11.2021
Permanent Lecturer
Dimensional International College
08.2016 - 08.2017
Intern (Central Youth Guidance Offfice)
Ministry of Social and Family Development
05.2014 - 08.2014
Post Graduate Diploma in Social Work -
National University of Singapore
Bachelor of Science, majoring in Applied Mathematics -
Senior Child Protection Officer at Ministry of Social and Family DevelopmentSenior Child Protection Officer at Ministry of Social and Family Development