Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
LOVELY KRISEL PUNIEG ALAS

LOVELY KRISEL PUNIEG ALAS

Records To Report Operations Lead
Quezon City

Summary

Experienced Finance and Accounting Operations Leader with over 14 years of extensive expertise in finance operations, project management, best practices and continuous improvements. Organized and results-driven leader with proven background in coaching, motivating and overseeing teams managing complex processes across multiple regions. Adept in implementing goals and objectives, identifying and managing risks, enhancing effeciency and driving organizational success.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Records-to-Report Operations Lead

IBM Business Services, Inc.
4 2023 - Current

Achievements:

  • Successfully transitioned position of SLA from a critical situation within the span of my first three months with the company through use of Agile practices.
  • Assigned as Continuous Improvement Leader for the Records-to-Report process.


Duties and Responsibilities:

  • Manage and oversee the day-to-day operation of a team of Records-to-Report dedicated to supporting the Europe and UKI market, ensuring timely delivery services to clients.
  • Collaborate with clients through discussion of shared goals and expectations based on set SLA and KPI measures, deliver process improvements plans and projects implemented for the team.
  • As a Continuous Improvement Leader, I championed change management efforts across the team, assisting employees in adapting to new policies or procedures effectively. I also reduced operational costs through continuous improvement initiatives and cost-saving measures.

Finance Services Team Leader - Accounts Receivable and Master Data

GHD Pty Ltd.
8 2021 - 3 2023

Achievements:

  • Successfully led clean-up project drive, removing duplicate client and vendor master data records. Roughly counting to 20,000, migrated records from the old to the new ERP system.

Duties and Responsibilities:

  • Manage and oversee the day-to-day operation of the Accounts Receivable and Global Master Data Team, including processes for Cash Application, Billings, and Client and Vendor Data.
  • Ensures task tickets and volumes are managed in compliance with Service Level Agreements (SLAs).
  • Review and approve journal entry adjustments prepared by the team.
  • Drive best practices discussions within the team.
  • Lead clean-up project on unallocated cash receipts and overpayments made by client.
  • Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.

Records-to-Report Team Leader

IBM Business Services, Inc.
4 2018 - 11.2021

Achievements:

  • Assigned as the Project Manager for Robotics Automation Project for Journal Entry posting.
  • Successfully led Robotics Automation Project for Balance Sheet Reconciliation.
  • Pioneered the standardization of GR/IR Reconciliation across EMEA markets.
  • Successfully migrated Intercompany Accounting, GL Master Data, Journal Entry postings, Balance Sheet Reconciliation, and Reporting for the Germany market.
  • Promoted as Records-to-Report Team Leader.

Duties and Responsibilities:

  • Manage and oversee the day-to-day operation of a team for Spain, Poland, and Germany markets.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Review and approve journal entries prepared by the team during Month End Close, Balance sheet, subledger, bank, and GR-IR reconciliations.
  • Act as the project coordinator for process transitions or migrations.
  • Facilitate discussion within the team for possible continuous improvements or innovation on their current processes.
  • Collaborate with clients to establish shared goals and ensure alignment across teams.
  • Conducts training and engages in team activities.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Senior Accounting Analyst for Intercompany Accounting

IBM Business Services, Inc.
1 2014 - 5 2015

Achievements:

  • Pioneered in the migration of Intercompany process from IBM EMEA (Bratislava) Regional Center to IBM Manila Delivery Center for APAC, EMEA, NALA regions for a BPO industry client.
  • Involved in the migration of Intercompany process from IBM EMEA (Bratislava) Regional Center to IBM Manila Delivery Center for EMEA regions for a computer manufacturer industry client.
  • Successfully migrated Intercompany Accounting, Journal Entry postings, Balance Sheet Reconciliation, and Reporting for both clients.


Duties and Responsibilities:

  • Manage intercompany balances and transactions, resolve and prepare adjustment entries for discrepancies, maintain intercompany invoices to ensure they are reconciled with the counterparty, and prepare monthly reporting submission for intercompany balances.
  • Creates foreign currency revaluation adjustment entries, as deemed necessary, based on reconciliation.

Senior Accounting Analyst for General and Intercompany Accounting

IBM Business Services, Inc.
07.2016 - 03.2018

Achievements:

  • Involved in the transition of pioneer EMEA markets from client site to IBM Manila Delivery Center.
  • Involved in the transition of the Poland market from IBM Krakow to IBM Manila Delivery Center.
  • Successfully migrated Intercompany Accounting, GL Master Data, Journal Entry postings, Balance Sheet Reconciliation, and Reporting for Belgium and Poland markets.


Duties and Responsibilities:

  • Work closely with the Intercompany partners around the globe to reconcile intercompany balances, resolve, and prepare adjustment entries for discrepancies on intercompany balances.
  • Prepares manual journals, including but not limited to accruals, prepayments, adjustments, etc.
  • Post bank transactions and reconcile them daily against bank statements.
  • Prepare Balance Sheet, subledger, bank, GR-IR reconciliations.
  • Maintain desktop procedures for general and intercompany accounting processes.
  • Act as the point of contact during audit season.


Senior Accounting Analyst - Field Inventory and Cost Revenue Account

IBM Business Services, Inc.
06.2015 - 07.2016

Achievements:

  • Granted Lean Six Sigma Yellow Belt Certification for Gross-vs-Net (GvN) process.


Duties and Responsibilities:

  • Analysis and reconciliation of inventory balances for a manufacturing client based in Latin America.
  • Monthly Cost-Revenue Match (CRM) activity to ensure all costs have corresponding revenues.
  • Prepares and posts manual adjustment journals for field inventory.
  • Reconcile Balance Sheet accounts and Subledger accounts arising from Inventory balances.


Senior Accounting Analyst - Payments Processor

IBM Business Services, Inc.
08.2011 - 12.2013

Achievements:

  • Promoted as Senior Accounting Analyst.


Duties and Responsibilities:

  • Weekly payment run generation based on scheduled and approved payment run dates, and prepares special payment as requested by client.
  • Disburse payments and resolve payment-related issues, voids payments due to bank details error, or returned payments.

Junior Accounting Analyst - Invoice Processor

IBM Business Services, Inc.
03.2011 - 08.2011

Duties and Responsibilities:

  • Daily processing of received invoices and posting to the accounting system.
  • Timely resolution of invoice-related issues or concerns.

Accounting Specialist - Accounts Payable 1

Super 8 Retails Systems, Inc.
05.2010 - 02.2011

Duties and Responsibilities:

  • Daily processing of received invoices based on Purchase Orders created.
  • Reconcile daily inventory of goods sold.

Education

BS - Financial Management and Systems Development

San Beda University
06.2006 - 04.2010

Skills

Transitions and migrations

Continuous improvements

Robotics Automation

Customer service

Analytical skills

Operations Management

Project Management

Decision-Making

Team Leadership

Excellent Communication

Adaptability and Flexibility

Certification

Lean Six Sigma Yellow Belt Certified

References

Please note that this will be provided upon request.

Timeline

Senior Accounting Analyst for General and Intercompany Accounting

IBM Business Services, Inc.
07.2016 - 03.2018

Senior Accounting Analyst - Field Inventory and Cost Revenue Account

IBM Business Services, Inc.
06.2015 - 07.2016

Senior Accounting Analyst - Payments Processor

IBM Business Services, Inc.
08.2011 - 12.2013

Junior Accounting Analyst - Invoice Processor

IBM Business Services, Inc.
03.2011 - 08.2011

Accounting Specialist - Accounts Payable 1

Super 8 Retails Systems, Inc.
05.2010 - 02.2011

BS - Financial Management and Systems Development

San Beda University
06.2006 - 04.2010

Records-to-Report Operations Lead

IBM Business Services, Inc.
4 2023 - Current

Finance Services Team Leader - Accounts Receivable and Master Data

GHD Pty Ltd.
8 2021 - 3 2023

Records-to-Report Team Leader

IBM Business Services, Inc.
4 2018 - 11.2021

Senior Accounting Analyst for Intercompany Accounting

IBM Business Services, Inc.
1 2014 - 5 2015
Lean Six Sigma Yellow Belt Certified
LOVELY KRISEL PUNIEG ALASRecords To Report Operations Lead