I am interested in applying for the Quality Engineer position. This role is an exciting opportunity and a challenge that I am eager to take on! I believe that my experience and study in the field would be a useful addition to your team. Moreover, Service-oriented Clinic Assistant with 5 years background in Health Care field. Core competencies include project management skills, analytical thinking, computer competent, as well as excellent communication and time management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Quality Engineer
STRAITS ORTHOPEADICS
02.2022 - Current
Ensure that all current practices are in compliance with the company's quality management system.
Initiate action to prevent the occurrence of non-conformities related to product, processes, and quality system. This includes halting the production of any product to correct quality problems.
Identify and record any problems related to the product, process, or quality system
Track and prepare monthly reports for internal and external quality performance metrics.
Ensure the products measurements are met with customers requisition before shipping using machines. Ex: Profile Projector, VMM, OGP, Height Gauge, Air Gauge, Micrometers, Gauges, Vernier Caliper.
Investigate customer complaints and non-conformance issues
Coordinate and support on-site quality management system audits conducted by external providers
Perform checks from time to time on the document control records in the production departments.
Healthcare Assistant (Part Timer)
PUSAT JAGAAN DAMAI PERMAI
02.2022 - 01.2023
Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
Maintained clean environment with due consideration to health and safety issues and infection control policy.
Lifted patients using appropriate equipment in accordance with moving and handling policy.
Assisting with daily living activities such as eating, showering and using the toilet
Utilizing equipment to move patients when necessary
Helping tidy the patient’s home or room
Taking the patient’s vital signs such as blood pressure and temperature
Talking to patients and reassuring them
Attending meetings with other healthcare professionals
Assisting nurses and other staff when needed
Adhering to professional standards
QUALITY ASSISTANT
MICRO PRECISION CALIBRATION
07.2021 - 02.2022
Provides assistance in ensuring QA team to meet ISO 17025 and comply with other accreditation requirements.
Assisted Managing Director with audits, quality manual and procedures.
Tracked Calibrations and inventory for Inspectors and track Equipment.
Monitoring and implementing requirements contained in the Quality Manual and Calibration System Description at the division.
Complete and maintain (Corrective Action Reports, Customer Complaint, NCW)
Maintaining current Master Document List. Handles record-keeping for division personnel.
Ensure laboratory facility and environmental requirements are provided and maintained.
Set up safety meetings, training classes and correspondences as required.
Completed Customer requests for documentations and verifications as needed.
Interface as needed on inspection-related requirements.
Trains, indoctrinates, test and certifies Division QC Inspectors and QA criteria.
Clinic Assistant
KLINIK HARMONY
03.2021 - 09.2021
Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
Set appointments for patients and reached out to reschedule appointments due to provider availability.
Helped front desk staff register and process patients.
Assisted with documenting clinic activities and updated medical records.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Prepared lab specimens for diagnostic evaluation.
Measured patient pulse oximetry.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Followed appropriate procedures to minimize patient's exposure to radiation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Collected and documented patient medical information such as blood pressure and weight.
Dispensing medication to customers
Clinic Administrator
POLIKLINIK DR.HALIMAH
01.2020 - 05.2020
Developed and executed standards and objectives to promote corporate vision.
Coordinated patient care services with staff, physicians, patients and other practice departments.
Partnered with clinic staff to manage patient satisfaction.
Verified patients had positive experience by providing exemplary customer service.
Scanned and filed patient documents and files to provide accurate information to clinic staff.
Processed office payments by contacting patient insurance and establishing payment arrangements with patients.
Managed financial counseling, appointment scheduling and in-office payments.
Education
Bachelor of Science - BACHELOR DEGREE IN APPLIED SCIENCE (BIOINDUSTRIAL TECHNOLOGY) WITH HONOURS
UNIVESITY MALAYSIA KELANTAN
KELANTAN
2021
MALAYSIAN HIGHER CERTIFICATE OF EDUCATION (STPM) - SCIENCE
SMK DATUK HAJI AHMAD BADAWI
Kepala Batas
2018
MALAYSIAN CERTIFICATE OF EDUCATION (SPM) - SCIENCE
SMK KEPALA BATAS
KEPALA BATAS
2014
Skills
Product troubleshooting
Report writing
Operation monitoring
Product quality assessing
Audit
Risk assessment
Analytical-thinking
Time Management
Knowledge of quality standards
Problem-solving
Microsoft Skills
Interpersonal Skills
Corrective Action Planning
SOP Development
Accomplishments
Understanding of 21 CFR PART 820
Dean’s List Certificate in February Semester 2020
TECHNO INNOVATION EXPO (2019)
PROJECT TITLE: Evaluation of protein level in animal feed addition of protease enzyme.
GOOD MANUFACTURING PRACTICE (GMP) (2019)Industrial Field Trip to YAKULT, BERYL'S, BRANDS
Certification
ISO/IEC 17025:2017 Documenting (SIRIM) – 2021
Training for ISO/ IEC 17025:2017 STANDARD
Quality Management System training
MP Risk-Based Thinking Training
Participated in Calibration Management System training.
Credentialing Coordinator/Medical Records Clerk at South Florida Orthopeadics & Sports MedicineCredentialing Coordinator/Medical Records Clerk at South Florida Orthopeadics & Sports Medicine