Computer DIY Building
Account Manager
D'Mark Technologies
04.2023 - Current
Hi, I’m
Lo Shen Kai Jeremy
Account Manager
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Skills
Sales Negotiation
undefinedWork History
D'Mark Technologies
Account Manager
04.2023 - Current
Job overview
- Assigned to handle Factory Automation Industry
- Stayed current on company offerings and industry trends.
- Served customers with knowledgeable, friendly support at every stage of the sales process.
D'Mark Technologies
Senior Sales & Application Engineer
02.2021 - 03.2023
Job overview
- Assigned to handle Transport (Rail & Road), Building (BMS & Access Control), Water (Water & Waste Water Treatment)
- Captured new business by offering paneling solutions to customers on top of traditional component sales.
- Managed entire project sales cycle from prospecting, designing through sourcing till commissioning & delivery.
- Analyzed market trends in assigned industries to implement appropriate marketing and sales methods.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products and services to increase customer engagement.
- Attended to customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Provided product training to new colleagues and guided them on the preparation of proposals.
D'Mark Technologies
Sales & Application Engineer
01.2019 - 01.2021
Job overview
- Assigned to handle Transport (Rail & Road), Building (BMS & Access Control), Water (Water & Waste Water Treatment)
- Met existing customers to review current services and expand sales opportunities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Solved customer challenges by offering relevant products and services.
- Gained product knowledge of brands distributed
NUS
Undergraduate Researcher
01.2018 - Current
Job overview
- Investigated the effectiveness of biofeedback in alleviating freezing of gait in Parkinson's disease patients resulting in the development of a pioneering all-in-one system
- Designed system hardware in collaboration with another researcher, resulting in a compact and efficient sensor and vibration feedback unit
- Analyzed and fine-tuned the machine learning algorithm used, resulting in a 5% improvement in detection performance
Singapore Armed Forces
Signal Operator
09.2013 - 08.2015
Job overview
- Successfully ensured the communication links between ground units are running smoothly
- Collaboratively planned traffic flow in stadium for 28th SEA Games 2015 Opening show
- Participated in 2014 NDP parade
Singapore Polytechnic
Technical Support Officer
04.2013 - 05.2013
Job overview
- Managed the renovation of a research lab cum office, got praise from supervisor for resulting organized layout and procurement of necessary components within a tight budget
- Guided a group of three students that took over final year project to successfully complete their goals, resulting in an ‘A’ for their final year project
Singapore Polytechnic
Diploma Researcher
01.2013 - 04.2013
Job overview
- Led a project which aims to develop a disaster relief robot which will minimize danger to rescue personnel
- Designed the layout and selected components for the robot and conceptualized a solid framework for future groups to continue working on the project, receiving an ‘A’ for the work done
Power Sonic Singapore Private Limited
Intern
08.2011 - 10.2011
Job overview
- Contributed to the design and fabrication of uninterruptible power supply systems, gaining insights into the battery and power industry
- Managed communications with customers, resulting in a smooth order placement process and product delivery
Education
National University of Singapore (NUS)
Bachelor of Engineering from Electrical Engineering
08.2015 - 12.2018
University Overview
- Graduated with Honours.
- Contributed to a research project that investigates the effectiveness of biofeedback in alleviating freezing of gait in Parkinson’s disease patients, resulting in a thesis and poster.
Singapore Polytechnic (SP)
Diploma from Electrical And Electronic Engineering
04.2010 - 05.2013
University Overview
- Specilsed in Control & Robotics
- Completed a Multi-Disciplinary Program (MDP) and gained insights into other fields of engineering such as mechanical engineering and project management
- Awarded Gold with Honours for achievements in extra-curricular activities for excellence in leadership and community service
Interests
Nature & Animals
Bowling
Technological Trends
Timeline
Senior Sales & Application Engineer
D'Mark Technologies
02.2021 - 03.2023
Sales & Application Engineer
D'Mark Technologies
01.2019 - 01.2021
Undergraduate Researcher
NUS
01.2018 - Current
National University of Singapore (NUS)
Bachelor of Engineering from Electrical Engineering
08.2015 - 12.2018
Signal Operator
Singapore Armed Forces
09.2013 - 08.2015
Technical Support Officer
Singapore Polytechnic
04.2013 - 05.2013
Diploma Researcher
Singapore Polytechnic
01.2013 - 04.2013
Intern
Power Sonic Singapore Private Limited
08.2011 - 10.2011
Singapore Polytechnic (SP)
Diploma from Electrical And Electronic Engineering
04.2010 - 05.2013
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