LOH YIQI
Ms
Singapore
Summary
A Caring social service professional who is passionate about helping patients and their families to navigate complex medical or psychological issues. Mainly focus in healthcare and geriatric care. Experienced in providing psychosocial support for patients and their families on a variety of issues ranging from medical diagnoses to end-of-life care. Committed to developing individualized care plans that focus on promoting patient autonomy and improving quality of life.
Overview
13
13
years of professional experience
4
4
Certifications
4
4
Languages
Work History
MEDICAL SOCIAL WORKER
Kwong Wai Shiu Hospital
08.2022 - 12.2024
- Provide psycho-emotional support for residents and their next of kin at the Chronic Sick Ward
- Review financial assistance application to be put up for MFEC and Medifund application for continuous care.
- Conduct Advance and Preferred care plan with resident or their next of kin in managing care plans and end of life matters.
- Work with multi-disciplinary team closely on new admissions and manage the well-being of residents at the nursing home and also discharge if suitable
Medical Social Worker
Man Fut Tong Nursing Home
10.2021 - 06.2022
- Provide means test , MFEC and Medifund application.
- Work with multi-disciplinary team on new admissions and manage well being of residents at the nursing home.
- Provide psycho-social support for residents and family members at the nursing home.
MEDICAL SOCIAL WORKER
Ang Mo Kio Thye Hua Kwan Hospital
02.2021 - 10.2021
- Provide emotional support for patients undergoing transitions and rehabilitation during their route to recovery
- Conduct assessment using BPSS model and provide proper intervention plans by working closely with multidisciplinary team
- Provide financial assessment for patients who require Medifund assistance
- Manage dialysis patients' care arrangement and ensure services in place prior to discharge
MEDICAL SOCIAL WORKER
Tan Tock Seng Hospital
03.2020 - 02.2021
- Conduct Medifund assessment using Biopsychosocial model for patients from various specialist outpatient clinic
- Provide emotional support for patient and help establish coping mechanism
- Manage oncology patient's financial and care arrangement
- Work in multi-disciplinary team to ensure patient's holistic care is met
ASSISTANT CARE MANAGER
NTUC Health Cluster Support - Taman Jurong
02.2017 - 02.2020
- Provide case management support, such as individualized care plan for vulnerable elderly in the community
- Referral to suitable community services through to help elderly manage better in the community
- Case conference with other community partners to support client overall wellbeing
- Update case records and provide statistical reporting on cases
- Outreach at the community to raise awareness on early detection of dementia and depression
- Conduct AMT / EBAS test on elderly to help raise awareness and early detection under CREST
REGULATORY EXECUTIVE
Health Sciences Authority (HSA)
10.2014 - 02.2017
- Under Health Product Regulation group (Vigilance & compliance Branch)
- Handle Medical advertisements submitted by companies and stakeholders
- Manage email/call enquiry regarding medical advertisement application and other administrative matters
- Conduct Product Quality Surveillance on products from different pharmaceutical companies
EXECUTIVE ASSISTANT
Singapore Power Ltd
01.2014 - 09.2014
- Start utility account for household in Singapore using SAP system
- Customer service
- Attend to email enquiry on utilities
PHARMACY TECHNICIAN
National Healthcare Group - Polyclinic
11.2011 - 12.2013
- Process valid prescriptions and dispense medications to patients over the counter
- Help with patient's enquiry on their medications and other pharmacy services
- Ensure good inventory of the pharmacy and participate in workflow improvement of the pharmacy
- In charge of 6S LEAN management project and also preparation for pharmacy audit
Education
MASTER OF SCIENCE - APPLIED GERONTOLOGY
Nanyang Technological University (NTU)
GRADUATE DIPLOMA - SOCIAL WORK
Singapore University of Social Science
DEGREE - COUNSELLING
Singapore University of Social Science
DIPLOMA - PHARMACEUTICAL SCIENCES
Republic Polytechnic
HIGHER NITEC - BIOCHEMICAL TECHNOLOGY
ITE College East
GCE N & O LEVEL - undefined
Evergreen Secondary School
PSLE - undefined
Qihua Primary School
Skills
- Critical Thinking
- Effective Communication
- Geriatric care
- Multitasking Abilities
- Palliative Care
- Problem-Solving
- Time Management
- Teamwork and Collaboration
Certification
Advanced Care plan & Preferred Care plan facilitator (AIC)
Personal Information
- Age: 37
- Gender: Female
- Marital Status: Single
Ethnicity
Chinese
Timeline
MEDICAL SOCIAL WORKER
Kwong Wai Shiu Hospital
08.2022 - 12.2024
Medical Social Worker
Man Fut Tong Nursing Home
10.2021 - 06.2022
MEDICAL SOCIAL WORKER
Ang Mo Kio Thye Hua Kwan Hospital
02.2021 - 10.2021
MEDICAL SOCIAL WORKER
Tan Tock Seng Hospital
03.2020 - 02.2021
ASSISTANT CARE MANAGER
NTUC Health Cluster Support - Taman Jurong
02.2017 - 02.2020
REGULATORY EXECUTIVE
Health Sciences Authority (HSA)
10.2014 - 02.2017
EXECUTIVE ASSISTANT
Singapore Power Ltd
01.2014 - 09.2014
PHARMACY TECHNICIAN
National Healthcare Group - Polyclinic
11.2011 - 12.2013
GRADUATE DIPLOMA - SOCIAL WORK
Singapore University of Social Science
DEGREE - COUNSELLING
Singapore University of Social Science
DIPLOMA - PHARMACEUTICAL SCIENCES
Republic Polytechnic
HIGHER NITEC - BIOCHEMICAL TECHNOLOGY
ITE College East
GCE N & O LEVEL - undefined
Evergreen Secondary School
PSLE - undefined
Qihua Primary School
Advanced Care plan & Preferred Care plan facilitator (AIC)
InterRAI LTCF Suite care assessor (AIC)
Professional Certification in Palliative Care for Social Workers (Duke NUS)
Registered Social Worker (RSW) under Singapore Association of Social Workers
MASTER OF SCIENCE - APPLIED GERONTOLOGY
Nanyang Technological University (NTU)
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