LOH CHENG KIAT

Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.

Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.

Responded to telephone and in-person requests for information.

Assist clients in better understanding their company's cashflow and balance sheet

Generate leads and clients for the company.

Closed 10 sales deals in the first quarter of employment, exceeding company's primary target and achieving top 20 in the company with over 100 employees in employment

Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.

Assist clients in achieving their primary goals of getting the required financing from banks and private institutions

Assist clients in better understanding their company's cashflow and balance sheet

Assisted customers with selecting coffee drinks and food items that met their needs

Ensured store cleanliness and tidiness, resulting in a X-star health inspection rating

Utilized point-of-sale (POS) system to accurately process customer payments

Provided excellent customer service, resulting in a X% increase in customer satisfaction scores

Served customers with a smile, resulting in repeat visits and positive word-of-mouth referrals

Assist in overseeing operations during scheduled corporate events, weddings, and nightlife entertainment Manage all part-time service crew members to ensure smooth daily operation Maintain a neat, organized, and safe working environment Provide optimal customer service to all patrons to help encourage return patronage Provide excellent customer service in a fast-paced environment

• Trained to handle situations that are beyond the capabilities of ordinary law enforcement forces and handle stressful situations
• Handled and managed documents in relation to the welfare of NSFs
• Manage and assist in guiding new NS officers in their roles and responsibilities
• De facto Liaison Officer between senior officers in various departments and offices.

• Assist in overseeing operations during scheduled corporate events, weddings, and nightlife entertainment
• Manage all part-time service crew members to ensure smooth daily operation
• Maintain a neat, organized, and safe working environment
• Provide optimal customer service to all patrons to help encourage return patronage
• Provide excellent customer service in a fast-paced environment.

• Provide excellent customer service in a fast-paced environment
• Provide optimal customer service to all patrons to help encourage return patronage
• Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly
• Answer questions about the menu and make recommendations when appropriate or requested.

• Worked as a sales staff for various PC brands (NEWSTEAD) at multiple events
• S G IT SHOW 2015/2016/2017