Loh Ke Yuan (Alex)
Operation Executive
Summary
I am an efficient and meticulous individual who is strongly independent and always open to learning new skills. Sociable and fast in being adaptive to new environments. Not only that, my great interpersonal and communication skills have led me to work well in teams. I am an individual who manages my time well and when planning things, I think ahead. Lastly, I am quick to pick up new things and open to take on new challenges.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Operation Executive
TS THREE PTE. LTD.
02.2024 - Current
- Oversee daily operations of the dormitory to ensure smooth and efficient functioning.
- Coordinate with contractors, cleaning teams, and security personnel to maintain facility standards and safety compliance.
- Manage resident registration, assist with room allocation, and handle residents' queries and concerns promptly.
- Monitor dormitory maintenance schedules and arrange timely repairs or upgrades as needed.
- Ensure compliance with health, safety, and housing regulations.
- Liaise with government agencies or external partners for inspections and approvals.
- Maintain accurate records of occupancy, incidents, and maintenance activities.
- Support event planning and community engagement activities to foster a positive living environment.
Business Development Executive (Events)
Automotoment
09.2022 - 12.2022
- Liaised effectively with vendors and customers to ensure smooth communication and delivery of services.
- Planned and executed significant events such as EMMA Singapore 2022, handling end-to-end coordination.
- Maintained CRM systems to manage client and vendor relationships, ensuring timely follow-ups.
- Managed stock inventories and collaborated with the admin team on stock and licensing matters.
- Assisted in generating creative project ideas and contributed to the pitching process for the Carro Opening event.
- Handled on-site incident resolution promptly to maintain event flow.
- Conducted site recce and efficiently planned the use of venue spaces.
- Organized company events to enhance team bonding and coordinated participant flow for a seamless program.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
Police Officer
Singapore Police Force (National Service)
05.2020 - 05.2022
- Operated CCTV systems to monitor public safety and assist in criminal investigations.
- Assisted in administrative operations related to daily security tasks and case management.
- Collaborated closely with Investigating Officers to provide crucial CCTV footage for crime resolution.
- Liaised with vendors to maintain CCTV and operations rooms, ensuring equipment reliability.
- Coordinated operational duties such as Tango duties and worked with civil aviation operators to monitor flights during COVID-19.
- Supported cases leading to successful suspect identification and apprehension through video evidence.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Chef Internship
9th Avenue
08.2019 - 04.2020
- Gained hands-on experience in back-of-house restaurant operations including stock management.
- Assisted in planning and innovating new dishes to improve the menu offering.
Part Time Waiter
Various Hotels
12.2012 - 12.2016
- Provided customer service during diverse events such as weddings, dinners, and corporate functions.
- Led setup and teardown teams to ensure smooth event flow.
- Collaborated with managers and staff to quickly resolve any on-the-spot issues during events.
Education
Bachelor of Science - Business
Singapore University of Social Science (SUSS)
04.2001 -
Diploma - Hospitality and Hotel Management
Republic Polytechnic
04.2020
Event Management
ITE College Central
04.2017
Skills
- Strong interpersonal and communication skills with experience in client relationship management
- Proficient in Microsoft Word, Excel, PowerPoint, and CRM software
- Effective team collaborator and adaptable to dynamic environments
- Skilled in event coordination and operational management
- Ability to multitask and manage time efficiently under pressure
- Eagerness to learn and tackle challenges
Events Attended / Participated
2022
- European Mobile Media Association (EMMA)
Oversaw event logistics and operations from start to finish
Managed setup and teardown teams
Handled participant administration and coordination - Carro Opening
Planned and pitched event concepts to the client
2019
- F1 Singapore
Chef assigned to VIP room services
2016
- Work Skills Singapore
- Reebok Spartan Race — Usher
Managed crowd control
Supported competitors and guided attendees
Supervised safety protocols in the event area - PICO "The Future of Us" — Usher
Controlled crowd flow
Directed attendees and ensured safety compliance
2015
- Child’s Aid (Organized by Straits Times & Business Times) — Usher
Directed attendees and managed crowd control
Ensured safety standards were maintained - Women’s Tennis Finals by Lagardere Sports — Event Crew
Assisted with event setup and teardown
Timeline
Operation Executive
TS THREE PTE. LTD.
02.2024 - Current
Business Development Executive (Events)
Automotoment
09.2022 - 12.2022
Police Officer
Singapore Police Force (National Service)
05.2020 - 05.2022
Chef Internship
9th Avenue
08.2019 - 04.2020
Part Time Waiter
Various Hotels
12.2012 - 12.2016
Bachelor of Science - Business
Singapore University of Social Science (SUSS)
04.2001 -
Event Management
ITE College Central
Diploma - Hospitality and Hotel Management
Republic Polytechnic
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