Kean Teng Loh
Summary
Experienced Technical Executive bringing passion for managing business operations and promoting organizational growth. Extensive experience leading the team and motivating optimal performance.
Overview
17
17
years of professional experience
Work History
Technical Executive
Auto Germany P/L
12.2021 - Current
- Mitigated potential risks by proactively addressing potential obstacles before it could impact project timelines.
- Created culture of continuous learning within technical team by organizing regular training sessions focusing on key skills.
- Mentored junior team members, fostering professional development and skill advancement.
- Provided exceptional customer support, resolving complex technical issues.
Foreman
Vantage Automotive P/L
01.2016 - 11.2021
- Mentored junior technicians, providing guidance on best practices and fostering professional growth.
- Established quality control measures to maintain high standards in workmanship.
- Enhanced team productivity through effective delegation of tasks and clear communication.
- Promoted safe working environment, conducting regular safety training sessions and updating safety protocols.
- Maintained detailed records of completed jobs, facilitating accurate invoicing and efficient project tracking.
Senior Technician
Vantage Automotive P/L
01.2014 - 01.2016
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Mentored junior technicians in maintenance, repair, and reporting duties.
Technician
Vantage Automotive P/L
01.2012 - 01.2014
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Service vehicles according to recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnose faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Customer Service
Khang's Auto
08.2010 - 12.2011
- Implemented and developed customer service training processes.
- Provided outstanding customer service.
- Resolved issues and maintained customer service standards.
Technician
Hap Seng Star
07.2007 - 07.2010
Skills
- Managerial skills
- Technical Troubleshooting
- Training and mentoring
- Customer Satisfaction
- Customer Relations
- Teamwork and Collaboration
Family Record
Spouce's > Hoo Kah Yee, contact for emergency 83381062.
First child > Loh Ruiyi(5y), Male, 16/09/2018
Second child > Loh Zi Yue(1y), Female, 26/3/2023
Languages
English
Chinese (Mandarin)
Malay
Chinese (Cantonese)
Language Written
English, Chinese, Malay
Educational
- The Otomotive College, 2005-2007
- Methodist Boys School(Secondary), 1998-2002
- Chong Kwok Primary School, 1992-1997
Personal Information
- Place of Birth: Kuala Lumpur
- Ethnicity: Chinese
- Date of Birth: 08/26/85
- Gender: Male
- Nationality: Singaporean
- Driving License: Class 3
- Marital Status: Married
- Religion: Buddhism
References
- Mr Azman Abas, Technical Advisor, 81006193
- Mr Alex Ong, General Manager, 96677155
Timeline
Technical Executive
Auto Germany P/L
12.2021 - Current
Foreman
Vantage Automotive P/L
01.2016 - 11.2021
Senior Technician
Vantage Automotive P/L
01.2014 - 01.2016
Technician
Vantage Automotive P/L
01.2012 - 01.2014
Customer Service
Khang's Auto
08.2010 - 12.2011
Technician
Hap Seng Star
07.2007 - 07.2010
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