Lloyd Tay
F&B
Summary
Dynamic and dedicated professional with experience as a Delivery Rider at GRABFOOD FOODPANDA, recognized for enhancing customer satisfaction through exceptional service and clear communication. Possesses strong mechanical skills and a commitment to safety, consistently prioritizing tasks to meet deadlines and foster loyalty among clients.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Delivery Rider
GRABFOOD FOODPANDA
11.2023 - 02.2024
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- As well as i enlisted on 14th feb 2024
Food and Beverage Attendant
CHI CHA SAN CHEN
10.2021 - 10.2023
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Food and Beverage Attendant
ANDERSONS ICE CREAM
11.2020 - 03.2021
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Education
No Degree - IGCSEE
MDIS
QUEENSTOWN 04.2001 -
No Degree - N/O LEVEL
NEW TOWN SECONDARY
DOVER 04.2001 -
Skills
Basic mechanical skills
Strong communication skills
Professionalism and courtesy
Safety awareness training
Willingness to learn new things
Seriousness when it comes to work
Certification
N/o level
Music
I like to play guitar as well as sing during my free time and i used to play basketball competitively but due to my business in the ARMY i didnt persue it anymore.
Timeline
ORD
02-2026
Delivery Rider
GRABFOOD FOODPANDA
11.2023 - 02.2024
N/o level
12-2021
Food and Beverage Attendant
CHI CHA SAN CHEN
10.2021 - 10.2023
Food and Beverage Attendant
ANDERSONS ICE CREAM
11.2020 - 03.2021
No Degree - IGCSEE
MDIS
04.2001 -
No Degree - N/O LEVEL
NEW TOWN SECONDARY
04.2001 -