Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Timeline
Generic

ONG LEE SHI (LIZ)

Overview

10
10
years of professional experience

Work History

Inbound Sales Specialist

VIVOO HOLIDAYS PTE LTD
06.2023 - Current

- Manage clients' business travel booking inquiries via email and phone, ensuring prompt and accurate responses.
-Stay aware of clients' budgets and negotiate the best deals with suppliers.
- Provide expert travel advice and sell customized travel packages to clients,
- Make travel arrangements for individuals, groups and organizations, including scheduling flights and ground transportation, booking accommodations and handling any other trip-related tasks.
- Handle booking, changes, and cancellations for hotels, rental cars, railways, and other travel-related services.
-Creating personalized itineraries based on client preferences and budget
- Issue invoices and receipts -Perform other adhoc duties as assigned.

MEDICAL ASSISTANT

INSURGERY
07.2020 - 05.2023
  • Electronic Documentation of Patients' information
  • Patient Registration, Booking Appointments, Dispensing Medicine, Payment Collection
  • Follow Up of Patient Care and Treatment Plan
  • Handle phone call enquires in a timely and professional manner
  • Scheduling of appointments
  • Attend to patients' needs
  • Perform clinic administrative duties
  • Work hand in hand with team members to meet job objectives

TRAVEL COORDINATOR

VIVOO HOLIDAY PTE LTD
05.2017 - 06.2020
  • Arranged hotel accommodations, cars or drivers and all related documentation.
  • Reviewed, input and paid invoices for travel-related services.
  • Consulted with internal and external clients to assess travel requirements, document needs and discuss options.
  • Provided clients with literature outlining available services at destinations and transfer points.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.

PRODUCTION ADMIN ASSISTANT

MEYSON JEWELLERY PTE LTD
05.2015 - 04.2017
  • Responsible for sorting items during the production process in factories.

ADMIN ASSISTANT

GLOBAL ACADEMIC
09.2014 - 04.2015
  • Handle daily administrative duties (documentation/filing/Data entries)

Education

SPM -

GED -

KAPLAN HIGHER INSTITUTION
01.2019

Diploma in Hospitality Service & Events Operations -

KAPLAN HIGHER INSTITUTION
01.2018

O-LEVEL -

SMK TANJUNG DATUK
01.2013

Skills

  • Computer skills
  • Communication
  • Teamwork
  • Chinese
  • English
  • Bahasa Melayu
  • Hokkien

Personal Information

  • Date of Birth: 12/03/96
  • Nationality: MALAYSIAN
  • Marital Status: SINGLE

Hobbies and Interests

  • Gym
  • Hiking

Timeline

Inbound Sales Specialist

VIVOO HOLIDAYS PTE LTD
06.2023 - Current

MEDICAL ASSISTANT

INSURGERY
07.2020 - 05.2023

TRAVEL COORDINATOR

VIVOO HOLIDAY PTE LTD
05.2017 - 06.2020

PRODUCTION ADMIN ASSISTANT

MEYSON JEWELLERY PTE LTD
05.2015 - 04.2017

ADMIN ASSISTANT

GLOBAL ACADEMIC
09.2014 - 04.2015

SPM -

GED -

KAPLAN HIGHER INSTITUTION

Diploma in Hospitality Service & Events Operations -

KAPLAN HIGHER INSTITUTION

O-LEVEL -

SMK TANJUNG DATUK
ONG LEE SHI (LIZ)