LIZA HARYANI BINTE HIZIN
Summary
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
29
29
years of professional experience
Work History
Associate
Building And Construction Authority
02.2013 - Current
- Enrollment Officer at BCA Academy - the education and training arm of the Building and Construction Authority (BCA)
- Handles application process and ensure that applicant meets entry requirements for admission
- Ensure that applicant who applied part-time programme meets SkillsFuture Singapore funding requirements
- Communicate with stakeholders like Yayasan MENDAKI, MOE, Recruitment agents, CMPB, TransitLink to provide information about the enrollment/payment process
- Maintain accurate student information
- Ensure timely payment of fee is paid correctly
- Supports Marketing team thru promotion
- Supports the academic school to ensure a smooth enrollment process.
Management Support Officer
Temasek Polytechnic
02.2008 - 10.2012
- Was assigned to Registrar's Office
- Maintain students' particulars
- Provide students' details and statistics to MOE, CMPB
- Maintain proper records of applications, appeals and enrolment documents via students' e-dossier filing system
- Plan and schedule examination time-table for students of School of Business
- Plan and schedule staff invigilation duties
- Coordinate with the school's Exam Committee on handling students with special needs
- Manage the back-end processes on graduation prizes/awards and communicate with stakeholders
Administrative Assistant
Colliers International Asset Management Pte Ltd
10.2004 - 09.2006
- Prepare payment documents for various M&E building works done by term contractors at several Singtel exchanges
- Monitor and put up payment documents for all routine job term contractors
- Ensure that the documents are prepared within stipulated deadline
- Communicate between client and contractor on any disputes
- Ensure that breakdown amount claimed by contractors tallied with the contractual agreement
- For incidents occurred within and from other sites, ensure to follow-up with respective supervisors for incident reports
- Maintain site staff leave and time-off records
Customer Service Assistant
Syarikat Takaful Singapura Agencies Pte Ltd
06.2001 - 10.2004
- Provide secretarial support
- Prepare monthly and weekly sales reports to the team leaders
- Provide customer service to clients via telephone and over-the-counter on the various general insurance products
- Assist at road-shows to create product awareness, in particularly the Islamic insurance products and its components
Guest Service Co-ordinator
The Executive Centre
03.2000 - 03.2001
- Answer telephone calls for in-house and virtual clients in the serviced office
- Attend to reception front-line duties
- Provide secretarial services that vary from secretarial works, minutes taking, flight/hotel bookings and handling of highly confidential documents
Customer Service Assistant
Temasek Polytechnic
08.1996 - 02.2000
- Provide a one-point contract for students, staff and visitors at the One-Stop Service Centre
- Services varies from booking of facilities, receive payment for campus activities, receiving course applications for both full-time and part-time courses
- Answer enquiries on courses to local and foreign applications
Education
Diploma - in Business Practice
Temasek Polytechnic
12-2011
Certificate - in Business Administration
PSB Academy
07-2001
Skills
- Customer Service
- Proficient in MS Word, Excel
- Attention to details
- Able to work independently with less supervision and contribute to the team efficiently
Timeline
Associate
Building And Construction Authority
02.2013 - Current
Management Support Officer
Temasek Polytechnic
02.2008 - 10.2012
Administrative Assistant
Colliers International Asset Management Pte Ltd
10.2004 - 09.2006
Customer Service Assistant
Syarikat Takaful Singapura Agencies Pte Ltd
06.2001 - 10.2004
Guest Service Co-ordinator
The Executive Centre
03.2000 - 03.2001
Customer Service Assistant
Temasek Polytechnic
08.1996 - 02.2000
Diploma - in Business Practice
Temasek Polytechnic
Certificate - in Business Administration
PSB Academy
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