Summary
Work History
Education
Skills
WEBSITE, PORTFOLIO AND PROFILES
Timeline
Generic

Tan Li Wen

Singapore

Summary

Results-oriented undergraduate in Sustainable Infrastructure Engineering (Building Services) with nearly a year of managing agent experience and a solid foundation in facilities and property management. Proficient in project coordination, maintenance operations, and tenant relations. Expected to graduate in April 2024, seeking a full-time role that challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Work History

Private Tutor

Mindflex
08.2023 - Current
  • Conduct one-on-one tutoring sessions in Mathematics and Chinese for Lower Primary and Secondary students
  • Develop customized lesson plans tailored to each student's learning style and needs
  • Administer regular assessments to track progress and adapt teaching strategies accordingly
  • Assist students with homework, assignments, and test preparation, if any

Property Officer

EM Services
05.2024 - 12.2024
  • Provided dedicated support to residents by addressing feedback, resolving concerns, and facilitating solutions to enhance community satisfaction.
  • Oversaw estate maintenance, improvement projects, and cleanliness by supervising contractors to ensure adherence to quality and service standards.
  • Conducted comprehensive daily inspections of the estate to uphold a clean, safe, and conducive living environment.
  • Enforced compliance with Town Council By-Laws to maintain order and promote harmonious community living.

Sales Assistant

Chateraise Singapore
03.2019 - 05.2024
  • Maintained exceptional service standards in a high-volume retail environment.
  • Handled cashier duties and end-of-day financial reporting with accuracy and professionalism.
  • Ensured efficient order picking, packing, and inventory management.

Customer Service Officer

AGrader Learning Centre
06.2022 - 12.2022
  • Work closely in an administration team and be responsible for the daily operations of the tuition centre
  • Engage interest in potential customers and provide them with clear explanations on the offered programs
  • Identify customers' needs and develop strategies to maintain a high level of customer satisfaction
  • Handling text messages, emails, and calls with various stakeholders, including parents, students, teachers, colleagues, and suppliers

Managing Agent

Raffles Strata Management
01.2022 - 06.2022
  • Manage and support 6 diverse condominium properties over hundred units
  • Supervise and coordinate all maintenance and administrative staff assigned to the condominium
  • Carry out all maintenance functions to the highest standard expected for the subsidiary proprietors
  • Leads a team of personnel providing maintenance, finance, security, fire safety, and car park management
  • Ensure all contract works/routine servicing are carried out accordingly as specified in their contracts agreement
  • Review all contracts, agreements, and insurance before their expiry and recommend renewal or call for quotation/tender
  • Co-ordinate council meetings and general meetings

Professional Engineer

Raffles Strata Management
10.2021 - 01.2022


  • Supported daily facilities management for residential properties, ensuring timely resolution of maintenance issues.
  • Coordinated with contractors and vendors to meet contractual obligations.
  • Enhanced operational efficiency by streamlining processes for tenant feedback handling.

Education

Sustainable Infrastructure Engineering (Building Services) in Facility Management Candidate

Singapore Institute of Technology
04.2025

Integrated Facility Management

Temasek Polytechnic
05.2019

Skills

  • Facility Operations & Maintenance
  • Building Systems Knowledge (HVAC, Fire Safety)
  • Tenant Relations & Vendor Management
  • Time Management
  • Strong Communication Skills
  • Basic Proficiency in Microsoft Tools

WEBSITE, PORTFOLIO AND PROFILES

www.linkedin.com/in/liwensiebs

Timeline

Property Officer

EM Services
05.2024 - 12.2024

Private Tutor

Mindflex
08.2023 - Current

Customer Service Officer

AGrader Learning Centre
06.2022 - 12.2022

Managing Agent

Raffles Strata Management
01.2022 - 06.2022

Professional Engineer

Raffles Strata Management
10.2021 - 01.2022

Sales Assistant

Chateraise Singapore
03.2019 - 05.2024

Integrated Facility Management

Temasek Polytechnic

Sustainable Infrastructure Engineering (Building Services) in Facility Management Candidate

Singapore Institute of Technology

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Tan Li Wen