Adaptable and mature team player with a proven ability to excel in challenging environments. Equally adept at collaborative teamwork and independent initiative, with a strong capacity to perform effectively under pressure.
Overview
8
8
years of professional experience
Work History
Sales Executive
HIAP CHUAN HARDWARE PTE LTD
02.2020 - Current
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Established and maintained positive relationships with vendors to determine product availability and quality.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
Developed sales strategy based on research of consumer buying trends and market conditions.
Assistant Manager
JONG FRESH SUPPLIES PTE LTD
12.2018 - 12.2019
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Purchaser
YONG WEN FOOD (S) PTE LTD
01.2017 - 03.2018
Negotiated with suppliers, vendors and other representatives.
Prepared purchase orders using ERP systems, ensuring accurate data entry and timely communication with suppliers.
Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
Checked items received against items ordered by verifying receipts.
Maintained and reviewed computerized records of items purchased and costs associated with purchases.
Maintained complete documentation and records of all purchasing activities.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Improved supplier relationships, resulting in better product quality and delivery times.
Administrative Assistant
TOP PLASTERCEIL PTE LTD
01.2016 - 01.2017
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Maintained office supplies inventory by checking stock and ordering new supplies.
Managed filing system, entered data and completed other clerical tasks.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
PSB ACADEMY
SINGAPORE
08.2022
HIGH SCHOOL
SMK SKUDAI
MALAYSIA
12.2013
Skills
Problem Solving
Sales Planning
Negotiation expertise
Teamwork orientation
Strategic Sourcing
Customer Service
Timeline
Sales Executive
HIAP CHUAN HARDWARE PTE LTD
02.2020 - Current
Assistant Manager
JONG FRESH SUPPLIES PTE LTD
12.2018 - 12.2019
Purchaser
YONG WEN FOOD (S) PTE LTD
01.2017 - 03.2018
Administrative Assistant
TOP PLASTERCEIL PTE LTD
01.2016 - 01.2017
PSB ACADEMY
HIGH SCHOOL
SMK SKUDAI
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