Li Von Thai
Summary
Proactive and customer-oriented, I excelled at Courts by enhancing customer satisfaction through exceptional service and problem-solving. Leveraging skills in customer service and teamwork, I significantly contributed to team efforts and customer experience improvements. My adeptness in both interpersonal communication and collaboration drove positive outcomes in a fast-paced retail environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Courts
03.2019 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Diploma - Business Administration
Camford
Chinatown05.2024
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
Certification
Diploma Business Administration
Languages
English
Upper intermediate (B2)
Timeline
Retail Sales Associate
Courts
03.2019 - Current
Diploma - Business Administration
Camford
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