Livinda Christy Monica
Bandung
Summary
Product Designer with 7+ years of experience crafting intuitive, research-driven solutions for B2B SaaS products in the Cybersecurity, Fintech, HR, and Retail sectors.
Overview
9
9
years of professional experience
Work History
French Tutor
Superprof
01.2025 - Current
- Delivered personalized one-on-one French lessons through Superprof, enhancing student engagement and motivation.
- Designed tailored learning modules aligned with students' goals, including exam preparation and cultural immersion.
- Facilitated weekend classes fostering a safe environment for practicing speaking and building confidence.
- Supported diverse learners, from recent graduates to corporate professionals, including a CEO of iMotorbike.
- Achieved significant progress in student language skills, enabling articulation of full sentences within a few sessions.
- Created engaging lesson plans that promote real-life communication skills and cultural appreciation.
- Maintained a commitment to teaching through continuous adaptation of methods based on student feedback.
Product Design Architect
Right-Hand Cybersecurity
Lewes
07.2023 - Current
- Designed Human Risk Management platform from concept to launch, integrating behavioral science and analytics to mitigate security risks.
- Developed automation features and executed end-to-end usability testing, enhancing user workflows and decreasing task completion time.
- Enhanced user experience for Phisharm-reported emails, improving threat visibility and response accuracy.
Bundesfreiwillige
DJH Tönning
Tönning
08.2023 - 08.2024
- Supported both front-of-house and kitchen operations at Jugendherberge Tönning, contributing to efficient daily service and a welcoming guest environment.
- Handled guest check-ins and check-outs, responded to inquiries, processed payments accurately, and maintained records using hotel management software.
- Due to strong performance and communication skills, I was personally recommended by my supervisor to assist at Jugendherberge Friedrichstadt during a critical spring staffing shortage, where I demonstrated leadership, adaptability, and a commitment to customer satisfaction.
Sr. Product Designer
Right-Hand Cybersecurity
Lewes
06.2022 - 07.2023
- Implemented scalable design systems, enhancing product consistency and reducing design debt.
- Redesigned cybersecurity training platform, improving content engagement through competitor analysis.
- Led comprehensive website redesign, collaborating on mood boards and illustrations aligned with brand identity.
Product Designer
Astronaut Technologies Pte Ltd
Bandung
09.2020 - 06.2022
- Analyzed Google Analytics to uncover user behavior trends and friction points, delivering actionable design solutions that boosted website engagement.
- Revamped Astronaut’s website in collaboration with the CEO and marketing director, enhancing UX and aligning the interface with brand and conversion goals.
- Designed and implemented a self-service SaaS model, streamlining user workflows and reducing support dependency—contributing to a ~15% increase in customer renewals.
- Led usability testing and user research via Lookback, uncovering key insights that significantly improved the user experience of our asynchronous video interviewing platform.
Product Designer
CrediBook
Jakarta
07.2020 - 09.2020
- Designed a personal transaction feature that empowered users to easily track income and expenses, improving financial visibility and user satisfaction.
- Led the design of a streamlined payment system, reducing friction in transactions and enhancing overall user experience.
User Interface Designer
PT Payfazz Teknologi Nusantara
Jakarta
05.2019 - 07.2020
- Led end-to-end visual design execution for Point of Sale (POS) projects—from initial concept through developer handoff—ensuring consistent and intuitive user interfaces.
- Collaborated closely with UX designers to conduct usability testing and analyze feedback, driving design improvements that enhanced POS user flow and experience.
Product Designer
ZEEPOS
Bandung
09.2017 - 04.2019
- Specialized in POS product design by aligning usability, technical feasibility, and business goals.
- Redesigned ZEEPOS POS system for the F&B sector, improving workflows, staff efficiency, and transaction accuracy across desktop and tablet.
- Designed a hotel booking CMS, enhancing admin control and guest experience through streamlined content workflows.
Frontend Engineer / UX Designer
Roketin
Bandung
07.2016 - 08.2017
- Developed responsive global e-commerce platforms with Laravel, Bootstrap, HTML5, CSS3, JavaScript, and jQuery.
- Produced low/high-fidelity designs and mockups to streamline team collaboration and the design-to-development process.
Education
Professional Certificate - User Research
UX Design Institute
Dublin03-2025
Bachelor of Engineering -
Business Information Technology
Bandung06-2013
Languages
Indonesian
First Language
French
Upper Intermediate (B2)
B2
German
Intermediate (B1)
B1
Timeline
French Tutor
Superprof
01.2025 - Current
Bundesfreiwillige
DJH Tönning
08.2023 - 08.2024
Product Design Architect
Right-Hand Cybersecurity
07.2023 - Current
Sr. Product Designer
Right-Hand Cybersecurity
06.2022 - 07.2023
Product Designer
Astronaut Technologies Pte Ltd
09.2020 - 06.2022
Product Designer
CrediBook
07.2020 - 09.2020
User Interface Designer
PT Payfazz Teknologi Nusantara
05.2019 - 07.2020
Product Designer
ZEEPOS
09.2017 - 04.2019
Frontend Engineer / UX Designer
Roketin
07.2016 - 08.2017
Professional Certificate - User Research
UX Design Institute
Bachelor of Engineering -
Business Information Technology
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