LI TING TAN
CUSTOMER SERVICE EXECUTIVE
SINGAPORE
Summary
Results-driven freight forwarding professional with over 15 years of experience in logistics and supply chain management. Proven track record in efficiently managing shipments, ensuring compliance with regulations, and maintaining strong relationships with clients and carriers. Seeking to leverage my expertise in a challenging role at SAC FREIGHT PTE LTD
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
Certifications
Work History
- Managed the end-to-end logistics process for a wide range of products, including coordinating with suppliers, carriers, and warehouses
- Monitored and tracked shipments to ensure timely delivery and resolved any issues that occurred during transit
- Prepared and maintained accurate shipping and customs documentation
- Assisted in negotiating transportation rates and managing logistics budgets
- Conducted regular reviews of logistics operations to identify areas for improvement and implement process enhancements
- Collaborated with internal teams to align logistics activities with overall business objectives
- Processed incoming and outgoing shipments, ensuring accurate documentation and compliance with regulations
- Coordinated with carriers and freight forwarders to arrange transportation and resolve any shipping issues
- Maintained detailed records of inventory, shipments, and receipts
- Conducted regular inventory audits to ensure accuracy and address discrepancies
- Assisted in preparing shipping and customs documentation.
Freight Forwarder
SAC FREIGHT PTE LTD
6 2010 - Current
- Coordinate and manage international and domestic shipments from origin to destination, ensuring timely and cost-effective delivery
- Prepare and review shipping documentation, including bills of lading, commercial invoices, and packing lists
- Ensure compliance with customs regulations and other legal requirements for the transportation of goods
- Negotiate rates and contracts with carriers, freight forwarders, and other service providers
- Track and monitor shipments, providing regular updates to clients and addressing any issues that arise during transit
- Develop and maintain strong relationships with clients, suppliers, and other stakeholders
- Utilize logistics software and systems to manage and optimize shipment processes.
Education
High School Diploma -
Kaplan City Campus @ Wilkie Edge
SINGAPORE 04.2001 -
Skills
-Knowledge of international shipping regulations and customs procedures
-Proficiency in logistics software and systems (eg, SAP, Oracle, Freight Management Systems)
-Strong negotiation and communication skills
-Ability to manage multiple shipments and prioritize tasks effectively
-Detail-oriented with excellent problem-solving abilities
-Experience in managing logistics budgets and optimizing costs
-Friendly, Positive Attitude
-Teamwork and Collaboration
-Computer Skills
-Customer Service
-Microsoft Office
-Team Management
-Time Management
-Flexible and Adaptable
Certification
Certified International Freight Forwarder (CIFF)
Timeline
High School Diploma -
Kaplan City Campus @ Wilkie Edge
04.2001 -
Freight Forwarder
SAC FREIGHT PTE LTD
6 2010 - Current