Summary
Overview
Work History
Education
Skills
Timeline
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Lingeshwaran

Lingeshwaran

Summary

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, and inventory management, with friendly and approachable demeanor.

Overview

15
15
years of professional experience

Work History

Barista / Service Crew

Cafe De Muse - The Restaurant
08.2023 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Ensure customers are satisfied with both the service and the quality of food, taking in feedbacks and reviews from customer.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.

Kitchen Assistant

Satu Lapan Lapan Food Court
01.2010 - 05.2023
  • Assisted chefs in food preparation tasks, resulting in timely meal service specialized in Roti Canai.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.

Waiter (Night Shift)

J7 Kitchen And Bar
04.2022 - 03.2023
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

English, Bahasa Melayu, Tamil

Highest Education

SMK VALDOR 2016

Skills

  • Cashier
  • Customer Service
  • Barista
  • Inventory / Order Taking
  • Time Management
  • Housekeeping
  • Flexible and Adaptable
  • Multitasking
  • Excellent Communication
  • Calm Under Pressure
  • Decision-Making
  • Friendly, Positive Attitude

Timeline

Barista / Service Crew

Cafe De Muse - The Restaurant
08.2023 - Current

Waiter (Night Shift)

J7 Kitchen And Bar
04.2022 - 03.2023

Kitchen Assistant

Satu Lapan Lapan Food Court
01.2010 - 05.2023

English, Bahasa Melayu, Tamil

Highest Education

SMK VALDOR 2016

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