Ling Boon Loong
Summary
Dedicated and detail-oriented sales assistant with experience in telecommunications and printing industries. Possessing a strong background in customer service, order processing, and logistics coordination. Passionate about content planning and graphic design, seeking to transition into marketing or related fields to leverage creative and analytical skills.
Overview
3
3
years of professional experience
Work History
Sales Coordinator
Setelco Communication Pte Ltd
09.2023 - Current
- Handle online orders and arrange shipments, ensuring smooth logistics.
- Manage offline customer orders, follow up on shipments, and provide after-sales service.
- Assist the sales team in daily operations and optimize sales processes.
- Maintain customer relationships and enhance customer satisfaction
Operations & Sales Person
IPrint Express
06.2022 - 06.2023
- Managed daily operations, including order processing and customer communication.
- Assisted the sales team by handling customer inquiries and improving sales performance.
- Participated in some graphic design work, such as promotional materials and product packaging design.
Education
Diploma in Graphic Design
Tunku Abdul Rahman University College
Malaysia05-2020
Skills
- Sales & Customer Management: Familiar with online and offline sales processes, possessing strong customer service skills
- Graphic Design: Proficient in Photoshop (PS), Illustrator (AI), Premiere Pro (Pr), and other design software
- Content Planning: Basic copywriting skills with the ability to create visual marketing materials
- Language Proficiency: Fluent in Chinese, English, and Malay
Additional Information
- Expected Salary: SGD 2800
- If offered a position, a one-month notice period is required to resign from my current company.
Timeline
Sales Coordinator
Setelco Communication Pte Ltd
09.2023 - Current
Operations & Sales Person
IPrint Express
06.2022 - 06.2023
Diploma in Graphic Design
Tunku Abdul Rahman University College
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