Lindy Moon Koh
Singapore
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Key Account Manager
NIVUS GmbH
10.2023 - Current
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
- Represented company and promoted products at conferences and industry events.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Kept meticulous client notes and updated account information in company databases.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms
- Developed and executed strategic account plans for sustainable growth and profitability.
- Prospected new business leads through in-person presentations and cold calling.
Assistant Sales Manager
Apeiro Networks Pte Ltd
05.2019 - 04.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Established and cultivated solid business relationships with new or existing customers.
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Senior Sales Executive
Apeiro Networks Pte Ltd
01.2021 - 12.2022
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Met existing customers to review current services and expand sales opportunities.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Sales Executive
Apeiro Networks Pte Ltd
05.2019 - 12.2020
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Customer Service Representative
Micro-Mechanics Pte Ltd
06.2014 - 04.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Handled customer inquiries and suggestions courteously and professionally.
- Provided primary customer support to internal and external customers.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Education
Bachelor of Science - Business Studies
PSB Academy – Loughborough University
Singapore 04.2001 -
Diploma - Digital & Precision Engineering
Nanyang Polytechnic
Singapore 04.2001 -
'O' Level -
CHIJ Saint Joseph’s Convent
Singapore 04.2001 -
PSLE -
CHIJ Our Lady Of Good Counsel
Singapore 04.2001 -
Skills
- Sales strategy development
- Relationship building and management
- Vendor Management
- Client Relationship Management
- Account Management
- Business development and planning
Internship Programmes
- 08/21/2013 - 09/28/2013: Attachment in Germany (Bavaria, Greding), Wenzel ScanTec (Metrology)
- 07/15/2013 - 08/16/2013: Attachment in Singapore (Boon Lay), Wenzel
References
- Mr Yang Zhi Jie, Lecturer, School of Engineering, Nanyang Polytechnic, 180 Ang Mo Kio Ave 8, Singapore, 569830, 6550-0752, yang_zhijie@nyp.gov.sg
- Mr Marco Ullmann, Application Engineer, WENZEL-ScanTec GmbH, Mettendorfer Weg 24, Greding, 91171, +49 (0)8463-61-99-994, m.ulmann@wenzel-scantec.com
Timeline
Key Account Manager
NIVUS GmbH
10.2023 - Current
Senior Sales Executive
Apeiro Networks Pte Ltd
01.2021 - 12.2022
Assistant Sales Manager
Apeiro Networks Pte Ltd
05.2019 - 04.2023
Sales Executive
Apeiro Networks Pte Ltd
05.2019 - 12.2020
Customer Service Representative
Micro-Mechanics Pte Ltd
06.2014 - 04.2019
Bachelor of Science - Business Studies
PSB Academy – Loughborough University
04.2001 -
Diploma - Digital & Precision Engineering
Nanyang Polytechnic
04.2001 -
'O' Level -
CHIJ Saint Joseph’s Convent
04.2001 -
PSLE -
CHIJ Our Lady Of Good Counsel
04.2001 -
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