Summary
Overview
Work History
Skills
Timeline
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Linda Yeo

Summary

Adept at fostering team collaboration and enhancing customer satisfaction, my tenure at Mcdonalds honed my skills in efficient task completion and verbal communication. Achievements include streamlining service processes to improve customer experiences and mentoring new crew members, demonstrating a strong work ethic and leadership.

Overview

2025
2025
years of professional experience

Work History

Service Crew

Mcdonalds
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Kept customers and crew areas organized.
  • Kept all prep areas clean by sweeping, mopping, and washing down counters.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
  • Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
  • Provided exceptional customer service, resulting in increased repeat business and positive reviews.
  • Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
  • Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
  • Operated cash registers and POS systems, handling over $Amount in cash daily.
  • Worked well with teammates and accepted coaching from management team.

Team Leader

The Soup Spoon
01.2023 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Service Crew

Chateraise
06.2023 - 12.2023

Skills

  • Customer service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong work ethic
  • Team collaboration
  • Food safety knowledge
  • Efficient task completion
  • Cleanliness and hygiene
  • Food preparation procedures
  • Food safety
  • Cash handling
  • Stress tolerance
  • Safe handling standards
  • Menu memorization

Timeline

Service Crew

Chateraise
06.2023 - 12.2023

Team Leader

The Soup Spoon
01.2023 - Current

Service Crew

Mcdonalds
Linda Yeo