Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Linda Chan

Singapore

Summary

Experienced in developing individuals and teams to improve organizational health and effectiveness. Adept at implementing growth strategies and creating positive work environments. Committed to continuous improvement, fostering collaboration, and driving innovation. Dedicated to empowering others to achieve their full potential for success.

Overview

33
33
years of professional experience
1
1
Certification

Work History

VICE DEAN, CPF BOARD ACADEMY

Central Provident Fund Board, Singapore
01.1992 - Current
  • Mandate to drive workforce upskilling transformation to deliver today and reinvent tomorrow. Assisting the Dean with strategy development, integration of the 5 schools and training operations
  • Vice Principal of School of Leadership & Management , CPFBA - 15 Jan 2024 – current

DIRECTOR (CAPABILITY & ORGANISATION DEVELOPMENT)

Central Provident Fund Board, Singapore
01.2006 - 01.2025
  • Drive the alignment and engagement plans for organisation strategy. Oversaw townhalls, design and facilitate Senior Management Planning sessions. Design /co facilitate strategic discussions. Senior Mgt Planning Retreats.
  • Set up a Change Management Unit to build change management capacity within organization of 2,500 staff. Upskilled about 300 project leads, 70 Senior Sponsors, and general staff to support workforce and workplace transformation efforts. Involved or as advisor for 5-6 major transformation projects. One of which was a major IT system refresh that spanned 10 years.
  • Organisation Development and Culture Building

Learning & Development

Central Provident Fund Board, Singapore
01.2012 - Current
  • Set up the CPF Board Academy to drive structured and dedicated learning. Currently, Vice Dean. instrumental in its set up; and the Vice Principal of the School of Leadership and Management at the Academy, driving the development of leaders from junior supervisors to senior management.
  • Talent Management (2014 to 2019)

Corporate Planning

Central Provident Fund Board, Singapore
01.2006 - 01.2009
  • Oversaw Strategic Planning Function
  • Drove Business Excellence practices, ISO certification, Benchmarking. Key support for CPFB to attend Singapore Quality Awards
  • Drove Innovation initiatives for organization
  • Assessor for SPRING Singapore for Business Excellence.

Policy & Research

Central Provident Fund Board, Singapore
01.1997 - 01.2006
  • Was in pioneer team to set up the Policy & Research Dept.
  • Involved in several major reviews of the CPF system.
  • Content developer for the inaugural International Social Security Conference held in Singapore.
  • Promoted to head the Department to over see CPF policies matters with Ministries.

Corporate Planning

Central Provident Fund Board, Singapore
01.1992 - 01.1997
  • Drove innovation initiatives and oversaw Central Registry. Coordinated Parliamentary Q&A.

Education

Bachelor of Social Sciences with Honours - Economics

National University of Singapore

Master of Social Sciences - Applied Sociology

National University of Singapore

Skills

  • Leadership Development
  • Organisation Development
  • Learning & Development
  • Change Management
  • Talent Management
  • Organisational Coaching
  • Facilitation

Certification

  • Certified Organisational Coach by Institute of Executive Coaching and Leadership (2022)
  • Graduate Diploma in Organisation Development by NTL- Civil Service College (2018)
  • WSQ Advance Certificate in Training and Assessment (2014)
  • WSQ Specialist Diploma in Human Capital Management (2012)
  • Kirkpatrick 4 Levels Evaluation Certification Program Bronze Level (2012)
  • Certified in PROSCI Change Management
  • Certified Facilitator for WorkPlace Big 5 (2009)
  • Certified Facilitator Fundamental Interpersonal Relationships Orientation-Behaviour (2009)

References

Tan Kok, Heng, HR Advisor, IHRP (Master), 9182-1727

Timeline

Learning & Development

Central Provident Fund Board, Singapore
01.2012 - Current

DIRECTOR (CAPABILITY & ORGANISATION DEVELOPMENT)

Central Provident Fund Board, Singapore
01.2006 - 01.2025

Corporate Planning

Central Provident Fund Board, Singapore
01.2006 - 01.2009

Policy & Research

Central Provident Fund Board, Singapore
01.1997 - 01.2006

VICE DEAN, CPF BOARD ACADEMY

Central Provident Fund Board, Singapore
01.1992 - Current

Corporate Planning

Central Provident Fund Board, Singapore
01.1992 - 01.1997

Master of Social Sciences - Applied Sociology

National University of Singapore

Bachelor of Social Sciences with Honours - Economics

National University of Singapore

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