Linda Amoah
Summary
Dedicated Housekeeping Room Attendant with a proven track record at Adinkra City Hotels, excelling in customer service and cleaning techniques. Enhanced guest satisfaction through meticulous room maintenance and effective communication. Skilled in organizing cleaning supplies and adhering to safety protocols, ensuring a pristine environment for all guests.
Overview
5
5
years of professional experience
Work History
Housekeeping Room Attendant
Adinkra City Hotels
01.2020 - 06.2025
- Collaborated with team members to streamline housekeeping operations and improve workflow efficiency.
- Followed safety protocols to maintain a safe working environment while performing cleaning tasks.
- Cleaned and sanitized guest rooms, ensuring high standards of hygiene and cleanliness.
- Organized and maintained cleaning supplies and equipment for efficient room servicing.
- Reported maintenance issues to ensure timely resolution and enhance guest satisfaction.
- Assisted in laundry operations, managing linens and towels for optimal inventory control.
- Adapted to changing priorities during peak occupancy periods to meet guest needs effectively.
- Utilized cleaning tools and products according to manufacturer specifications for effective results.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Education
High School Diploma -
Nyarkrom Senior High School
Agona SwedruSkills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Dusting furniture
- Customer service-focused
- Mopping floors
- Waste disposal
- Cleaning techniques
- Dusting surfaces
Languages
English
Advanced (C1)
Timeline
Housekeeping Room Attendant
Adinkra City Hotels
01.2020 - 06.2025
High School Diploma -
Nyarkrom Senior High School
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