Summary
Overview
Work History
Education
Skills
Personal Attributes
Languages
Timeline
Generic
Lina Leong

Lina Leong

Summary

Passionate about Fashion & Apparel with over 6 years of experience in retail industry, seeking for senior sales associate position that enables me to utilize my strong interpersonal skills coupled with my industry experience. Aspiring for career opportunities to enhance my skills, capabilities and synergies to contribute positively to your organization and establish a long term working relationship.

Overview

16
16
years of professional experience

Work History

Senior Cook

Sushi Tei
12.2022 - Current
  • Consistently met or exceeded daily production goals while maintaining high-quality standards.
  • Reduced food waste by monitoring inventory levels and adjusting production accordingly.
  • Maintained a clean and sanitary work environment, adhering to strict health department guidelines.
  • Enhanced customer satisfaction with consistent attention to plating detail and presentation.
  • Collaborated with fellow cooks to ensure smooth service during high-volume periods.
  • Implemented proper food handling procedures, ensuring the safety of all dishes served to guests.
  • Supported front-of-house staff with timely dish preparation and efficient communication during busy shifts.
  • Placed orders to restock items before supplies ran out.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Modified recipes to accommodate dietary restrictions and allergies.

Dental Assistant

Covenant Dental Clinic
03.2020 - 06.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Scheduled and confirmed patient appointments.
  • Prepared patient X-rays and images for review by dentist.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.

Admin cum HR

Chen Chen Seafood Supply
01.2018 - 02.2020
  • General administrative work, provide support to co-worker, drafting documents and correspondence
  • Liaison and support between suppliers and sales team
  • Bank Reconciliation record and update
  • Preparing reports, quotations and invoices
  • Monthly and quarterly sales reports
  • Inventory records on stock purchased and balanced, assisting on monthly stocks taking
  • Addressing employee's payroll and benefits package, recording employee's leaves and attendance
  • Recruitment selection and hiring, planning, assigning and directing work and discussing with employees performance appraisals

Outlet Supervisor

108 Coffee F&B Pte Ltd
01.2017 - 01.2018
  • Enhance the operational procedure, superintend daily periodic cash sales taking
  • Monitor and replenish daily procurements
  • Carry out supervisory responsibilities in accordance to company's policies and regulations
  • Training new and existing employees, planning, addressing employee performance and corrective action plans, employee motivation and rewards
  • Organizing the budget of the company in collaboration with the Operation Manager

Sales Representative

Fu Zhong Hua (Imp & Exp) Pte Ltd
01.2015 - 01.2017
  • Generate new leads and business accounts, achieve marketing and sales operational objectives
  • Meet marketing and sales financial objectives by forecasting requirements
  • Cross selling and servicing existing customers to increase revenues
  • Identify marketing opportunities to accommodating consumer requirements and defining market trend

Area Manager

Moonriver Closet Pte Ltd
01.2014 - 01.2015
  • Accomplish outlet human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees, communicating job expectations, planning, monitoring, appraising, and reviewing job contributions, planning and reviewing compensation actions, enforcing policies and procedures
  • Achieve outlet operational objectives by contributing information and recommendations to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality, and customer-service standards, resolving problems, identifying trends, implementing change
  • Control cost by reviewing obsolete design and quantities on merchandising, minimizing waste, ensuring high quality of outlet's display

Senior Retail Associate

Moonriver Closet Pte Ltd
01.2011 - 01.2014
  • Managing staff by recruiting, orienting and training
  • Performing daily shop business operational activities, ensuring sequence order
  • Communication work with co worker to achieve company goals, planning, job expectations and productivity standards
  • Ensuring and up keeping company protocol to maintain discipline as well as safety measures
  • Identifying and evaluating trends and options, choosing a course of action, defining objectives, evaluating outcome

Junior Retail Associate

Moonriver Closet Pte Ltd
01.2009 - 01.2011
  • Daily routine store opening and closing, doll up mannequin as to seasonality
  • Handling walk in customer and provide them with adequate professional advise
  • Manage Pos system cashier, accountable on daily sales intake
  • Manage store's stocks and report inventory record to Area manager

Education

Queensway Secondary School
01.2001

Skills

  • Fashion & Apparel Retail chain management (B2C)
  • F&B Industry support (FMCG)
  • Multi-tasking capabilities with minimum supervision
  • Vibrant and positive attitude
  • Computer knowledge: Microsoft Word and Microsoft Excel
  • Driving license class 3
  • Equipment sterilization
  • Treatment room setup
  • Appointment scheduling
  • Office administration duties
  • Food safety

Personal Attributes

  • Team player with strong interpersonal, meticulous, reliable and easygoing.
  • Dedicated work ethic with an excellent attendance record.
  • Able to resolve and mitigate problems, good in facilitating direction.

Languages

English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
Hokkien
Intermediate (B1)

Timeline

Senior Cook

Sushi Tei
12.2022 - Current

Dental Assistant

Covenant Dental Clinic
03.2020 - 06.2022

Admin cum HR

Chen Chen Seafood Supply
01.2018 - 02.2020

Outlet Supervisor

108 Coffee F&B Pte Ltd
01.2017 - 01.2018

Sales Representative

Fu Zhong Hua (Imp & Exp) Pte Ltd
01.2015 - 01.2017

Area Manager

Moonriver Closet Pte Ltd
01.2014 - 01.2015

Senior Retail Associate

Moonriver Closet Pte Ltd
01.2011 - 01.2014

Junior Retail Associate

Moonriver Closet Pte Ltd
01.2009 - 01.2011

Queensway Secondary School
Lina Leong