LIN XUEFEN

1. Configuration Management:

• Develop and maintain configuration management plans.
• Maintain proper version controls of hardware and software deliverables.
• Maintain product configuration status for hardware and software version control.
• To prepare hardware and software reports.

2. Hardware Release Management:

• Manage configuration items and their relationships throughout the hardware development lifecycle.
• Create Hardware database with multilevel Bill of Materials (BOM).

3. Software Release Management:

• Collaborate with Test and Commissioning, QA, and Operations teams to resolve release-related issues and ensure smooth and efficient delivery of software releases.
• Prepare release notes for end users to understand on the changes made in each release.

4. Quality Assurance:

• Perform and coordinate calibration functions for the site.
• Liaise with users and calibration vendors for calibration of equipment.
• Ensure that equipment calibration is as per schedule.
• Verify and review calibration reports.
• Maintain calibration records.
• Prepare and follow up with the Procurement team on the issuance of PO.

• Point of Contact for Document Submission to customer and Distribution of Project related documents to Project Team and relevant external parties for all project related documentations.
• Ensure delivery and receipt of all documents meets tight project deadlines.
• Control issuance of document numbers, including maintenance of document registers.
• Coordinates document review and approval processes
• Implement and maintain an effective document control system to ensure that documents are organised, categorised and stored appropriately for easy retrieval.
• Generate document control reports to the management on status of project deliverables.
• Involved with both internal and external audits to ensure adherence to document control process and procedure.
• Provides training to staff on document control procedures.
• Maintain documents by keeping electronic and physical records of incoming and outgoing documents.
• Archives and disposing of outdated documents.
• Assist in general office administration to the Project Team.

• Organize and maintain electronic and physical project documentation, files, and records.
• Establish naming conventions and file structures for easy retrieval of documents.
• Implement document control procedures to maintain version control.
• Monitor document workflows to ensure timely review, approval, and distribution.
• Responsible for preparing, submitting Change Requests (CR) and scheduling for the implementation of fixes and enhancements.
• Maintain the master CR lists and provide support for CR prioritization discussions.
• Monitor the activities to ensure CR are implemented within agreed implementation timeline
• Control issuance of Product Numbering document numbers (UPC,EAN, Product Code).
• Collaborate with project teams on the preparation of Document Issue Packages to meet Project stage deliverables.
• Maintain registers for all change orders and submittals of project documentation

1. Quality Management System

• Review and Update Quality Management System to ensure compliance with ISO 9001.
• Plan and lead internal quality audits on system and process.
• Prepare and conduct annual Quality Management Review meeting.
• Liaise with external auditors and certification bodies in conducting Certification and Surveillance audits.
• Follow-up on non-conformance audit findings.

2. Complaint Management

• Handling and resolving customer quality issues.
• Work with vendors on the root cause analysis to resolve customer complaints within a stipulated timeframe.
• Responsible to issue, track and close Corrective and Preventive Actions to rejected parts.
• Generate monthly product quality reports of QA incoming rejects, customer returns, internal and external Corrective and Preventive Actions.

• Responsible for scheduling of various internal audits
• Coordinate Management Review meeting.
• Assist Engineers in compiling the Compliance conformity data and declaration documents (REACH/ROHS).
• Issuance of Certificate of Conformance (CoC) for outgoing products.
• Maintenance of Non-Conformance Material Report masterlist, disposition and MRB inventory.
• Process complaint handling, including update complaint log, review and process complaints in a timely manner.
• Documenting inspection criteria and quality plan
• Maintain accurate records of quality inspections, tests, audits, and corrective actions.
• Maintain master list for all the equipment under Quality department.
• Liaise with external calibration vendors for equipment calibration.