Lin Xuefang
Unemployed
Summary
Dedicated and diligent, eager to enhance my skillset and thrive in new environments. Although I have varied experience, my adaptability and keenness to learn make me a valuable team player, ready to contribute and grow with your esteemed team.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
2
2
Certifications
Work History
Admin Assistance
NA Square Trading Pte Ltd
03.2023 - 11.2023
- Schedule appointments and maintain calendars
- Schedule and coordinate meetings
- Collate and distribute mail
- Prepare communications such as memos, emails, invoices, reports and other correspondence
- Write and edit communications, from letters to reports and instructional documents
- Create and maintain filing systems, both electronic and physical
- Manage accounts and perform bookkeeping
Sales Coordinator
Far East Packaging Pte Ltd
01.2022 - 03.2023
- Handle customer enquiries
- Order processing (Prepare PO, DO & invoices)
- Liaising with customers to ensure timely delivery of goods
- Ability to manage multiple customer account
- Maintain good relationship with customer
Security Officer
Elid Technology International Pte Ltd
03.2021 - 12.2021
- Safeguard the premises and personnel; and the harmony of earth and people
- Perform security checks and access control responsibilities
- Handle any security related matters
- Take action of unusual occurrences
- Report in detail any suspicious incidents
- Patrol randomly or regularly building and perimeter
Admin Assistant Cum Customer Service Officer
Hi-Ace Packaging Pte Ltd
07.2018 - 02.2020
- Provide sales support, liaise with team and/ or customers on daily basis
- Prepare and process quotation and contracts
- Follow up on quotations until works order received
- Answer phone call and email enquiries
- Prepare tender documents and supporting documentation
- Serves customers by providing product and service information and resolving product and service problems
- Attracts potential customers by answering product and service questions and suggesting information about other products and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
- Maintains financial accounts by processing customer adjustments
- Recommends potential products or services to management by collecting customer information and analysing customer needs
- Prepares product or service reports by collecting and analyzing customer information
- Contributes to team effort by accomplishing related results as needed
- Perform any other ad-hoc duties and responsibilities that may be assigned from time to time
Cashier
NTUC Fairprice
06.2018 - 07.2018
- Processing sales transactions and taking payments
- Calculating the cost of products or services
- Calculating and returning change for cash transactions
- Maintaining adequate change denominations and requesting additional change
- Answering customer questions about products or services and providing recommendations based on customer needs
- Cross-selling and upselling products
- Reconciling cash drawers and sales receipts
- Reporting issues with equipment
- Working with the team to meet store sales goals
- Responding to and resolving customer complaints and concerns
- Processing layaways, returns and exchanges
- Maintaining clean and tidy checkout and merchandise areas
- Assisting in stocking and rotating merchandise
- Scanning and bagging items accurately and efficiently
- Staying up to date on merchandise promotions, advertisements and product information
Admin Assistance
Space Concept Design
10.2017 - 04.2018
- Provide sales support, liaise with team and/or customers on daily basis
- Prepare and process quotation and contracts
- Follow up on quotations until works order received
- Answer phone call and email enquiries
- Prepare tender documents and supporting documentation
- Any other assigned duties related to sales support function
Patient Service Associate
National Neuroscience Institute
02.2015 - 09.2017
- Deliver friendly and efficient customer service
- Create a warm and welcoming atmosphere for all internal and external patients, with the key aim of providing excellent patient care and satisfaction
- Ensure clinic's operational readiness
- Register patients and book appointments accordingly
- Perform cashiering duties, attend to and manage patients' enquiries
- Provide chaperone assistance to doctors/nurses and prepare consultation documents
- Assist clinic/nurse manager in administrative duties
- Perform any other ad-hoc duties and responsibilities that may be assigned from time to time
Patient Service Associate
Choa Chu Kang Polyclinic
03.2011 - 02.2015
- Deliver friendly and efficient customer service
- Create a warm and welcoming atmosphere for all internal and external patients, with the key aim of providing excellent patient care and satisfaction
- Ensure clinic's operational readiness
- Register patients and book appointments accordingly
- Perform cashiering duties, attend to and manage patients' enquiries
- Provide chaperone assistance to doctors/nurses and prepare consultation documents
- Assist clinic/nurse manager in administrative duties
- Perform any other ad-hoc duties and responsibilities that may be assigned from time to time
Education
PSLE -
Zhenghua Primary School
01.1994 - 11.1999
GCE N Level - undefined
Canberra Secondary School
01.2000 - 11.2004
Skills
Office administration
Certification
Artificial Intelligence
Timeline
Artificial Intelligence
11-2024
Admin Assistance
NA Square Trading Pte Ltd
03.2023 - 11.2023
Sales Coordinator
Far East Packaging Pte Ltd
01.2022 - 03.2023
Security Officer
Elid Technology International Pte Ltd
03.2021 - 12.2021
Admin Assistant Cum Customer Service Officer
Hi-Ace Packaging Pte Ltd
07.2018 - 02.2020
Cashier
NTUC Fairprice
06.2018 - 07.2018
Admin Assistance
Space Concept Design
10.2017 - 04.2018
MS Office
03-2015
Patient Service Associate
National Neuroscience Institute
02.2015 - 09.2017
Patient Service Associate
Choa Chu Kang Polyclinic
03.2011 - 02.2015
GCE N Level - undefined
Canberra Secondary School
01.2000 - 11.2004
PSLE -
Zhenghua Primary School
01.1994 - 11.1999
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