SWE SWE MAUNG
Singapore
Summary
I graduated with Bachelor of Arts (English) from Yangon University of Distance Education in 2013. I have a lot of experience, and I can bring about not only ideas but also the knowledge I've gained from my previous jobs that can help improve the company. I am selfmotivated, adaptable and able to work under pressure.
Overview
13
13
years of professional experience
Work History
Food and Beverage Supervisor
Hotdog King Myanmar Shop
05.2022 - 12.2023
- Meet, greet and lead guests to their seats
- Take customer orders and deliver food and beverages
- Clear and remove soiled dishes
- Present bills to customer and collect payment from the customer
- Arrange table settings and maintain a tidy dining area
- Prepare and set-up restaurant for service
- Respond promptly to customer inquiries
- Undertake any other duties as requested by the Manager
- Interact and engage with guests and maintains high quality service standards
- Motivate team members and maintain a high level of team cohesiveness
- Handle guest complaints effectively and professionally
- Consistently looking to increase satisfaction levels for guests
- Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc
- Maintain Food Hygiene and Safety Standards
Assistant Accounts Role
United General International Company Ltd
05.2021 - 04.2022
- Collaborate with boss and other team members to successfully execute various accounting tasks
- Maintain company ledgers and daily financial transactions
- Create financial documents such as bills, invoices, pay-orders, payables, receivables and purchase orders
- Assist Boss to manage payroll activities and release salaries
- Coordinate and manage payment and billing details of external service providers, contractors and vendors
- Verify payments and deposits made through the company account and coordinate with the bank
- Create daily reports for management and team members
Tour Operation and Ticketing Manager
UGI Travel & Tour
08.2018 - 04.2021
- Manage all aspects of travel operations including reservations, ticketing, travel coordination and customer support
- Create tour package for inbound travelling which client needed
Inbound Tour Operator
Fly to Asia Travels and Tours
06.2015 - 05.2018
- Provide booking accommodations and arranging transportation to coordinating sightseeing tours and activities, handling the necessary arrangements, saving travellers' time and effort
- Provide on-ground support to traveller's during their visit
Customer Service Associate
Giordano Myanmar
12.2011 - 05.2015
- Handled customer inquiries and complaints with professionalism and patience, resolving customer issues quickly and efficiently
- Developed and maintained strong relationships with customers to ensure satisfaction and loyalty
Office Staff
Success Creator Company Ltd
08.2010 - 11.2011
- Play a key role in the clerical and administrative functions of an organization
- Ensure the workers' performance are in good shape and meet the daily and monthly target of the garment factory
- Report to superior if there's any abnormality in individual production line
Education
Diploma in Hospitality - Café Operation
Baking Industry Training College
09.2024
Bachelor of Art -
Yangon University of Distance Education
01.2013
Skills
- Microsoft Office
- Revit
- AutoCAD
Languages
English
Burmese (Native)
Availability
Immediate
Personal Information
- Passport Number: MG230120
- Date of Birth: 03/05/93
Timeline
Food and Beverage Supervisor
Hotdog King Myanmar Shop
05.2022 - 12.2023
Assistant Accounts Role
United General International Company Ltd
05.2021 - 04.2022
Tour Operation and Ticketing Manager
UGI Travel & Tour
08.2018 - 04.2021
Inbound Tour Operator
Fly to Asia Travels and Tours
06.2015 - 05.2018
Customer Service Associate
Giordano Myanmar
12.2011 - 05.2015
Office Staff
Success Creator Company Ltd
08.2010 - 11.2011
Diploma in Hospitality - Café Operation
Baking Industry Training College
Bachelor of Art -
Yangon University of Distance Education
Similar Profiles
Braydan HunnifordBraydan Hunniford
Store Supervisor at Chef Hotdog Ice Cream shopStore Supervisor at Chef Hotdog Ice Cream shop
Khin Thin NweKhin Thin Nwe
Senior Manager – Head of Access Transport Network at ATOM Myanmar (formerly Telenor Myanmar)Senior Manager – Head of Access Transport Network at ATOM Myanmar (formerly Telenor Myanmar)
Kristen MorazzanoKristen Morazzano
Retail Manager at King Ranch Saddle ShopRetail Manager at King Ranch Saddle Shop
Mohamad Isyanto Bin HasimMohamad Isyanto Bin Hasim
Policy Analyst(Model Policy) at TiktokPolicy Analyst(Model Policy) at Tiktok
Prasanna KumarPrasanna Kumar
MAINTENANCE, RELIABILITY AND TURNAROUND MANAGER at Global Isoprene Latex Manufacturer in SingaporeMAINTENANCE, RELIABILITY AND TURNAROUND MANAGER at Global Isoprene Latex Manufacturer in Singapore