LIN SUNTING
Overview
6
6
years of professional experience
Work History
Flight Attendant
Scoot
09.2022 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Answered passenger questions and provided solutions to issues arising during flights.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Ensured safety and comfort of customers onboard aircraft.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Increased customer satisfaction by providing high-quality service and attending to passengers' needs with empathy and professionalism.
COVID-19 Tester
KKH
Singapore
03.2021 - 01.2022
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
Work Banquet
I-Link
02.2021 - 02.2021
- Company Overview: at pan pacific
- Serving of food
- Cleaning of tables
- Serving customers needs
- At pan pacific
Retail
The Digital Gadget
12.2019 - 12.2019
- Company Overview: (MACLINK)
- Sales promoter
- Help to assist
- Make sure that inventories are well placed/organised
- (MACLINK)
Sales Promoter
Kimoj
10.2019 - 10.2019
- Ensure sales
- Keep inventories organised
Food server
Itacho Sushi
11.2018 - 11.2018
- Serve food
- Provide good service for customers
Education
'O' Levels -
Temasek Polytechnic
01.2019
Skills
- Customer service
- Patient instructions
- Sales coordination
- Effective communication
- Emotional support
- Attention to detail
- Team collaboration
- Strong communication skills
- Friendly and respectful
- CPR and first aid
- Professionalism and ethics
Personal Information
- Visa: Singaporean/PR
- Date of Birth: 01/01/03
Timeline
Flight Attendant
Scoot
09.2022 - Current
COVID-19 Tester
KKH
03.2021 - 01.2022
Work Banquet
I-Link
02.2021 - 02.2021
Retail
The Digital Gadget
12.2019 - 12.2019
Sales Promoter
Kimoj
10.2019 - 10.2019
Food server
Itacho Sushi
11.2018 - 11.2018
'O' Levels -
Temasek Polytechnic