Lin Hanrong
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
Alliance Cold Storage Private Limited
01.2017 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures to increase productivity by 15%.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
Chief Operations Officer
Teacasa Singapore LLP
01.2019 - 12.2021
- Supported business growth through strategic planning and process development.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Oversaw business-wide changes to modernise procedures and organisation with 5 new autonomous packers to increase productivity by 270%.
Education
BBA - Business Administration
Nanyang Technological University
Singapore 08.2026
Diploma in Business Administration - Entrepreneurship
Singapore Polytechnic
Singapore 04.2021
Skills
- Workflow Planning
- Staff Management
- Employee Relations
- Conflict Mediation
- Warehouse Operations
- Quality Assurance and Control
- Productivity Improvement
- SAP Expertise
Certification
- Leadership: Led and mentored various teams throughout university and professional work environment
- Communication: Excellent skills acquired through work experiences and leadership CCAs
- Research: Extensively conducted qualitative and quantitative research for market analysis
- Language: High proficiency in English, Chinese and Japanese
- Forklift License: Acquired in 2023 to effectively operate a forklift
- WSP Food Hygiene Certification: Obtained in 2019 to implement standard food preparation practice
Accomplishments
- Saved the company approximately $0.5 million by adopting latest technologies.
- Supervised team of 30 staff members.
Awards
- SP Dean's List 2020
- Rocket Pitch Festival 2019 (1st)
- SP Dean's List 2019
- Rocket Pitch Festival 2018 (1st)
- 10th National Inter-School Tchoukball Championship (3rd)
Co-curricular Activities
- NTU Basketball Vice-Captain (2023-present)
- SP EDGE Member (2019-2021)
- SP Entrepreneurship Club Executive Committee (2018-2021)
- SP SPOT Member (2018-2021)
- SP Lazer Tag Member (2018-2019)
- SP Rock Climbing Member (2019-2020)
Timeline
Chief Operations Officer
Teacasa Singapore LLP
01.2019 - 12.2021
Operations Manager
Alliance Cold Storage Private Limited
01.2017 - Current
BBA - Business Administration
Nanyang Technological University
Diploma in Business Administration - Entrepreneurship
Singapore Polytechnic
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