Lim Xin Rui Joandrea
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
Overview
2
2
years of professional experience
Work History
F&B Trainee
The American Club
07.2023 - 12.2023
- Maintained clean and organized Cafe to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Inline Skating Instructor
Inlinesports
01.2022 - 02.2023
- Analyzed moves of skaters to explain correct and incorrect techniques.
- Taught students to perform specific figure and footwork techniques to improve compulsory scores.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Facilitated group coaching sessions and provided individual coaching support.
Retail Assistant
Zara
11.2022 - 12.2022
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked closely with shift manager to solve problems and handle customer concerns.
Warehouse Packer
Grocery Logistics Of Singapore Pte Ltd
10.2021 - 01.2022
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Education
Nitec in Hospitality Operation - Hospitality Operation
Institute of Technical Education
12.2023
GCE' N Level -
Juying Secondary School
12.2021
Primary School Leaving Examination -
Boon Lay Garden Primary School
12.2017
Skills
- Food safety knowledge
- Order Management
- Guest Services
- Customer service excellence
- Effective communication
Timeline
F&B Trainee
The American Club
07.2023 - 12.2023
Retail Assistant
Zara
11.2022 - 12.2022
Inline Skating Instructor
Inlinesports
01.2022 - 02.2023
Warehouse Packer
Grocery Logistics Of Singapore Pte Ltd
10.2021 - 01.2022
Nitec in Hospitality Operation - Hospitality Operation
Institute of Technical Education
GCE' N Level -
Juying Secondary School
Primary School Leaving Examination -
Boon Lay Garden Primary School
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